West Lombok Regency Hotels with Spa

"We had booked our stay at Pearl of Trawangan with the clear understanding that breakfast was included in the room rate. However, the actual experience was quite disappointing and misleading. At the restaurant, the “included breakfast” was limited to just one juice and one main dish per person. While the staff kept emphasizing that this was “free,” it did not feel like a proper included breakfast as typically expected at a hotel of this category. There was no buffet or flexibility, and any additional items were chargeable. Additionally, there was a safety concern during our stay. There was an exposed/open nail outside our room, which could have easily caused injury. When we reported this, the staff did fix it, but the way it was handled made it seem like they were doing us a favor rather than addressing a basic safety issue that should have been proactively managed. This creates a gap between what is advertised during booking and what is actually delivered on-site. When a hotel mentions “breakfast included,” guests generally expect a more comprehensive offering, not a restricted set menu with minimal options. Overall, while the property itself may have its positives, these issues felt misleading and impacted our experience. I would strongly recommend that the hotel clearly communicate the exact breakfast inclusions at the time of booking and ensure basic safety standards are properly maintained to avoid inconvenience to guests."

"Lovely staff. Property is looking perhaps a little tired, but it is a good hotel and I’d stay here again. "

"Except in every possible way. The room, pool, food we're all amazing."

"Great relaxing place"

"Stay here, and forget all your problems🙏 We stayed here for 1 week, and this is really really a good spot in Gili Trawangan! Spotless rooms, with spacious bath/shower, really nice poolarea and the white beach is like instagram! Only negative, you need shoes to go in the ocean, and you have to walk a distanse to swim. "

"Restaurant and bar on the beach."

"All the above and more. The reception was beautiful and easy. The gardens were beautiful. We did not expect such a lovely place to stay that had a beautiful big pool and tennis courts. "

"Beautiful grounds and complex with cutural touches everywjere including the rooms in particular. Lovely, caring staff."

"Beautiful location on the water. Room were nice size & clean with balconies with ocean views. Rooms with private pool available or use the shared pool. There was no by there when I was there in mid January but it is wet season & likely to rain. Restaurant serves breakfast, lunch & dinner and is very convenient as there is not much around hotel."