Urola-Kostaldea / Urola Costa Hotels with Spa

"Not only were the rooms beautiful and super clean, the beds were the most comfortable we had experienced in our travels. San Sebastián is a real gem. We found the location on the waterfront quite ideal to access everything we needed and wanted. The staff were outstanding. The restaurant, front desk and Liere the considerate are the very best! Highly recommend and can’t wait to return. "

"Nos hemos quedado dos veces en este hotel con un niño de 4 años. Las habitaciones espaciosas y con buena movilidad después de poner la cama supletoria. Súper amables las personas que han instalado la cama y nos ayudaron cuando pedimos varias almohadas para poner en unos espacios de la cama que podrían ser peligrosos para el niño. El desayuno Excelente y con barra de huevos lo cual no es común. Buenas opciones de parqueo. Se ha vuelto nuestro hotel en san Sebastián"

"Loved the facility and location but bar downstairs was loud into the night and early morning. Hotel did provide ear plugs. "

" Great location and friendly staff. Everything you would need "

"Excelente hotel y buen precio. Muy seguro centrico y la habitacion muy buena. "

"Fantastic hotel to enjoy San Sebastián, staff is amazing, hotel is beautiful and well located"

"Our stay at this hotel was truly exceptional from start to finish. We were delighted with our beautiful room featuring a stunning roof window that offered breathtaking views of the sky - it added such a special touch to our experience. The breakfast was absolutely wonderful, with exceptional quality throughout. Every item was clearly made with fresh products, and the attention to detail was evident in every bite. The service during breakfast was equally outstanding, with staff who were attentive and genuinely warm. What truly set this hotel apart, however, was their service after our stay. I accidentally left my AirPods behind after checkout, and when I contacted the hotel, they immediately offered to ship them to me via DHL/UPS without hesitation. This level of care and responsiveness is rare and deeply appreciated. From the accommodations to the dining to the exceptional customer service, everything about this hotel exceeded our expectations. We will absolutely be returning on our next visit. Highly recommended!"

"Nice hotel - walking distance to central San Sebastián, though admittedly, a 20 min walk. Great, friendly staff."

"Staff were very helpful. Facility was nice and location was lovely."