Tyne and Wear Luxury Hotels

"The reception was really busy when I checked in, the staff seemed overwhelmed and the person who checked me in was curt and abrupt. I hadn’t been aware of the overnight parking charge of £25 (a third of the price of the room) but the staff member very dismissively mentioned it and didn’t pick up at all my reaction to it. I will be choosing elsewhere in future. The ‘free’ cookie was nice"

"Everything was fine."

"We stayed for one night and didn’t have any expectation. The room is very clean with good selection of tea and coffee. The staff checked us in was very friendly and helpful. We dined in the pub and the staff in the pub was extremely friendly. We would love to stay with them again."

"Clean room! Great value for money and the young lad on the afternoon shifts was very helpful 🙏"

"Room was moderately clean. Heating system was not working and bathroom was a bit outdated"

"Final stop on the Coast to Coast bike ride - room and shower great, food pretty good, bike store with code lock and plenty of parking. Good breakfast."

"The breakfast was terribl"

"Thank goodness"

"Very dated "