Turks and Caicos Luxury Hotels

"Great hotel, superb staff "

"This place is really great. There's a complimentary beach shuttle that takes you to the beach and you can QR code your drink orders which they can deliver to you. Bike rentals (which are also complimentary) are also excellent. Staff will help you answer any questions you have about local places to visit. They will also book taxis for you if you request it. Place is very well kept and clean and can't stress enough how friendly the staff were. The only thing to note is that when you are coming back from the beach, if a shuttle isn't waiting nearby you will have to walk back (which isn't a long walk but after a long day of swimming it can feel tiring). You also need a cab or bike if you want to try local foods instead of just hotel food. For some reason the washrooms don't have vents so if you take a long hot shower and open your washroom door, the steam can set off the fire alarm which goes off for a few seconds, then stops, followed by staff coming by to check that everything is okay. Staff are super friendly so it is not too much of a hassle but it does stay on your mind if you take long showers."

"Fabulous place "

"Great overall resort with an awesome staff. The resort is very welcoming and the room i stayed in was spacious enough. The view of the beach and the set up of the beach chair was perfect. The staff members were friendly and made us feel right at home. Only criticism is the lack of premium alcohol beverage and the breakfast could’ve been better. Overall had a great experience and highly recommend it. "

"This place truly lives up to its outstanding reputation. Every part of our stay exceeded expectations. The rooms were incredibly spacious, spotless, and very comfortable. The staff went out of their way to be warm, friendly, and accommodating, which made the experience even better. The entire property was beautifully maintained and felt pristine. Having two restaurants on site was a huge plus and both served excellent food. The beach was easy to reach, just a short 2–3 minute walk or golf cart service. The beach staff were fantastic and provided exceptional service throughout. An all-around wonderful stay."

"Excellent Location , beach about 5 minutes walk away, towels lounge and umbrella on site included Shower need a deep clean "

"Great breakfast and staff "

"This hotel is rated 3 stars, I'll give it 2 stars just because of its location. If it wasn't for the location I would give it 1 star. The location is great! Beach is basically across the street, we didn't use the beach shuttle they provide because its walking distance. and theres a plaza in front of the hotel that has restaurants and shops. The free breakfast included is terrible!! Watery scrambled eggs, stale bread and croissants. The pool was nice and the pool furniture too, but the jacuzzi looks older than me. Our room was outdated and smelled like mold and damp. Within 3 days my throat hurt and i developed a cough. When I came home my doctor told me i had a respiratory infection. I asked her if it could be from the room? She said absolutely! I had to call the front desk to un clogged the sink, and fix the tv, none of them were working. Also, housekeeping took all our dirty towels but never replaced them, so we had to call to request towels. This is my 3rd time in Turks and Caicos but my 1st time staying at this resort and we will not be returning "

"Amazing staff I loved Gail and Daniel they were very nice and helpful "