Cari Hotel di Pekan Highlands

"Eh… understaffed, depressing. loud rooms (stone cottages) - could hear other rooms’ conversations and snoring and doors SLAMMING… as well as LOUD vehicles on adjacent road continuously.. we are learning where to stay for our kid at West Point …. This was trial 1 at a local “hotel”"

"The rooms were amazing, had brunch and the food was great, the staff was very friendly, rooftop bar was very fun and comfortable. Definitely would stay again if the opportunity arises! Thank You"

"Great dtay"

"And"

"The room is in ok cleaness. There are bugs and spiders in the room. Bed sheet has a dirt. Water come leak from the next room to the floor. It is liveable but not great"

"Nice hotel. Pool looked inviting. Near a bbq restaurant."

"Fabulous place - great for our family weekend at West Point. Plenty of room, lovely kitchen, and lots of seating - whole group of us could watch the baseball playoffs. Terrific - not a single problem or complaint!!"

"Nice location but the hotel really needed updates. The pictures online were misleading."

"I gave this property a "Good" rating instead of an "Excellent" because the customer service was lacking. Our room was not ready at 4:30pm. We were offered a drink voucher and I had to remind the front desk that there were two of us in the room. When we did get into our room several items were missing. The ottoman that was supposed to accommodate our suitcases was not there. The hairdryer was also missing. The front desk did have someone bring these items but I felt that there was a real "Oh...

"Absolutely terrible. DO NOT STAY HERE"

"Good"

"Out dated property with 70th feel with very limited breakfast choices. Needs room renovation."

"This is a clean hotel. Not perfect as my room did was a bit stale smelling, which seemed to come from the ac unit."

"Parfait"

"The room we booked was “ out of order “ I ended up in a smaller room that couldn’t fit my family. We were told Expedia would be refunded. When checking out and asking for my Expedia refund I was told the manager will call you in the morning. That’s all. Just to leave and then be charged 900 dollars on the card that I used for deposit for a tiny room that I did not ask for. Really bad business."

"I love the grill"

"Like: convenient to train station and walking distance to downtown for dining, nice view of the river. Good shower water pressure and temperature. Dislike: property is old and needs updating. Rooms need renovation, including new mattresses and bedding, room darkening window shades/treatments. Closet was small and only half height (daughter’s dress pants couldn’t hang without laying on the bottom) and no iron/ironing board. Has a pool but was still covered at the end of June."

"GREAT STAFF GREAT LOCATION GREAT ROOMS, OVERALL GREAT EXPERIENCE"