Totonicapán Department Budget Hotels

"Couldn’t have had a better stay in Panajachel. This B&B was wonderful. The staff were so friendly and helpful. They helped me set up tours and transfers before I even arrived onsite. I stayed in the Quetzal Yurt. It was spacious and clean. This yurt has the best views by far. There are two large patios on two different levels. WiFi was fast. Breakfast was cooked perfectly and there were many choices in addition to the standard breakfast which is included. We had dinner at Al Jouri restaurant which is prepared by a different chef than the women who prepare breakfast. The dinner was amazing and very reasonably priced. I also had a 90 minute massage which was fantastic. There are two adorable cats on site. Samson and Delilah. Delilah is the friendlier of the two. She is just adorable. The B&B is a short tuk tuk from shopping, restaurants and many attractions. Very easy to take the boats to other areas. The housekeeping staff cleaned the room everyday. We had our laundry washed and it was clean and folded in the same day."

"Super convenient and cool location! I would 100% stay here again."

"My first time staying at a Hostel and had a good time. Pictures are exactly how the property is. The view is amazing. "

"Owners and staff were amazing. They lined up private tuktuks and boats when needed and gave great suggestions for places to visit on the lake. 10/10 recommend "

"Our stay was 10/10. Maritza at the front desk was extremely helpful and helped us fill a two day itinerary with everything we wanted to do. The food and drinks were very good. Spa sauna is highly recommend with great views. Boat tour across the multiple towns in the lake is also a must. "

"Wonderful and helpful staff. Really enjoyed our time at La Perla Maya. Breakfast is sit down with several extras if you want additional from what’s offered with el desayuno tipico or el desayuno americano. "

"1. Inconsistent check-in information We were initially informed that check-in was only available between 3pm and 6pm. However, when we contacted the hotel due to a travel delay, we were then told check-in was available until 8pm. This inconsistency caused unnecessary stress during our journey. 2. Lack of luggage assistance At reception, we were told that someone would assist us with our luggage, but no one came. We ended up carrying all our luggage ourselves. If assistance is not available, expectations should be managed more clearly. 3. Poor cleanliness standards One of the bath towels provided was visibly dirty and had not been properly cleaned. When we reported this to the front desk, there was no apology or acknowledgement, which is not acceptable for a hotel of this standard. 4. Unreliable laundry service We were told that laundry given in the morning would be returned in the afternoon. However, it was not ready until the next morning, which disrupted our travel plans. Additionally, the clean clothes were returned in the same bag used for dirty laundry, despite our request for a new one. 5. Noise and room comfort issues The hotel was very noisy due to a nearby bar playing music until late evening and additional noise early in the morning. The curtains also did not block out sunlight effectively, making it difficult to rest properly."

"Good cliffside hotel with sweeping views of the town and lake. The staff were incredibly friendly and even helped with luggage down the steep winding steps. The restaurant served fresh, delicious food, and the lakeside path made it easy to walk to town without needing a tuk‑tuk. A convenient and memorable stay."

"The location is fantastic with great lake and volcano views and a short walk to the Main Street. The hotel however is v average. The rooms are v dated, the bathroom smelt of drains and overall it’s noisy. Average at best. "