"Our rooms were disgusting, so much so that we ended up not paying. There was a new manager one week into his job, he was very apologetic but could do nothing about the multiple issues. The room was full of insects, furniture falling apart, we had a lamp with no electric cable attached, it looked like the rooms had been added to the building at a later date and work was still going on. The stairs up had electric wires hanging out and dangerous drops where railings should be protected by nailed on...
"Our rooms were disgusting, so much so that we ended up not paying. There was a new manager one week into his job, he was very apologetic but could do nothing about the multiple issues. The room was full of insects, furniture falling apart, we had a lamp with no electric cable attached, it looked like the rooms had been added to the building at a later date and work was still going on. The stairs up had electric wires hanging out and dangerous drops where railings should be protected by nailed on...
"Toilet Malfunctions – The toilets in the room were not functioning properly. They were not flushing or refilling, causing significant inconvenience.
No Room Change Offered – Despite reporting the issue, the hotel did not offer an alternative room or any assistance to resolve the matter.
Language Barrier – None of the staff members were able to communicate in English, making it very difficult to get help or explanations.
No Buffet Service – The hotel failed to open the buffet as expected, with no...
"Toilet Malfunctions – The toilets in the room were not functioning properly. They were not flushing or refilling, causing significant inconvenience.
No Room Change Offered – Despite reporting the issue, the hotel did not offer an alternative room or any assistance to resolve the matter.
Language Barrier – None of the staff members were able to communicate in English, making it very difficult to get help or explanations.
No Buffet Service – The hotel failed to open the buffet as expected, with no...
"Our host was exemplary in showing us the local area. We had a deeply moving experience at both Kataragama and Tissamaharama. Pradath is an excellent resource for All things Sri Lanka. The accommodations are first rate. Big comfortable bed. Modern shower and tub. A/C and Wi-fi work great. Excellent meals prepared. It is the perfect spot to retreat in the evening. We heartily recommend it and will hopefully return. "
"Our host was exemplary in showing us the local area. We had a deeply moving experience at both Kataragama and Tissamaharama. Pradath is an excellent resource for All things Sri Lanka. The accommodations are first rate. Big comfortable bed. Modern shower and tub. A/C and Wi-fi work great. Excellent meals prepared. It is the perfect spot to retreat in the evening. We heartily recommend it and will hopefully return. "
"had a short stay at kithala and we were given a very warm welcome by the front office team .. they make you feel at home and invited us to light the Oil Lamp which is a symbol of respect ..it was very special ..wish we had stayed for few more days !! "
"had a short stay at kithala and we were given a very warm welcome by the front office team .. they make you feel at home and invited us to light the Oil Lamp which is a symbol of respect ..it was very special ..wish we had stayed for few more days !! "
"Had trouble at first with staff saying booking didnt go through so had to contact hotels via X to sort out. The one staff was a great guy, so freindly and helpful, i was in the area to visit national park and he arranged this for me. Only problem with hotel is internet did not work, and no phone reception in that area either. "
"Had trouble at first with staff saying booking didnt go through so had to contact hotels via X to sort out. The one staff was a great guy, so freindly and helpful, i was in the area to visit national park and he arranged this for me. Only problem with hotel is internet did not work, and no phone reception in that area either. "
"The manager and staff were super nice which is really what made our stay. They went over and beyond to make us comfortable.
The facilities are average but some of it does need an update as the A/C units are really loud and the curtains aren't in great condition. Also the Wi-Fi didn't work in the rooms and so to use Wi-Fi you need to go to the common area which in the evenings gets a TON of mosquitoes so that wasn't idea. But the pool was nice and landscaping was well-maintained. "
"The manager and staff were super nice which is really what made our stay. They went over and beyond to make us comfortable.
The facilities are average but some of it does need an update as the A/C units are really loud and the curtains aren't in great condition. Also the Wi-Fi didn't work in the rooms and so to use Wi-Fi you need to go to the common area which in the evenings gets a TON of mosquitoes so that wasn't idea. But the pool was nice and landscaping was well-maintained. "
"Whilst there were some issues with our booking in relation to the details within the advert for the hotel which we have now resolved with Expedia, we still want to leave a positive review.
The staff were absolutely amazing and were so accommodating, and in particular Arutha (food and beverage) delivered the best customer service we have experienced in a long time. We really felt like he could not do enough and was a pleasure to be around each day.
It was my friends 50th and they pulled out all...
"Whilst there were some issues with our booking in relation to the details within the advert for the hotel which we have now resolved with Expedia, we still want to leave a positive review.
The staff were absolutely amazing and were so accommodating, and in particular Arutha (food and beverage) delivered the best customer service we have experienced in a long time. We really felt like he could not do enough and was a pleasure to be around each day.
It was my friends 50th and they pulled out all...
"We verbleven er met 3 kinderen in een kamer op de bovenverdieping met prachtig uitzicht, voor de laatste nacht kregen we een upgrade naar de nieuwe chalets naast het mooie zwembad.
Dit hotel blinkt uit in service, de beste van onze reis door Sri Lanka. De bediening was erg vriendelijk voor ons en de kinderen en maakten ons verblijf fantastisch!
De eigenaar spreekt perfect Engels en regelt alles wat je maar wil, safari's vervoer etc.
Prachtige en mooi onderhouden tuin en zwembad, kortom een...
"We verbleven er met 3 kinderen in een kamer op de bovenverdieping met prachtig uitzicht, voor de laatste nacht kregen we een upgrade naar de nieuwe chalets naast het mooie zwembad.
Dit hotel blinkt uit in service, de beste van onze reis door Sri Lanka. De bediening was erg vriendelijk voor ons en de kinderen en maakten ons verblijf fantastisch!
De eigenaar spreekt perfect Engels en regelt alles wat je maar wil, safari's vervoer etc.
Prachtige en mooi onderhouden tuin en zwembad, kortom een...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"The rooms were comfortable with a/c and hot water showers. The staff were outstanding. They picked us up from the main road in the dark at 11pm in a Safari jeep and they drove us and all our luggage to the lodge, as our driver’s buss would get bogged on the muddy road. The chef was very friendly and cooked delicious food for us. The Safari was exceptional. We got very lucky to see leopards. One of them is called Lucas, a mature male leopard. The king of the jungle. Apparently a rare sight. We also spotted elephants, crocodiles, buffalo, lots of birds and deer. It was a memorable experience. "
"Very professional staff, incredible location near the entrance to Yala National Park. The staffs English could be improved upon but the staff were very attentive, warm and helpful.
The room we had was incredible. Very large with all the amenties you could expect. The small private pool was nice but cold and not really used.
The food at the restaurant was well prepared and reasonably priced. They have both an international food and local Sri Lankan menu to choose from.
We look forward to returning some day!"
"Magnifique vue sur le lac. Hôtel idéalement placé car pas trop loin de la ville.
Cependant déjeuner pas super pour 6€ par personne.
La chambre est bien mais les finitions 0 par contre le personnel est au petit soin.
Manque de sun bed au bord de la piscine. "
"Agreed by the whole family to be the best hotel and stay of our Sri Lanka & Singapore trip (overall we stayed at 11 different hotels of varying quality).
Can't really rave enough about this place. I wouldn't really call it a hotel - more like a luxury, boutique accommodation. Exceptional in every way.
Pros
- Service - exceptional, Upul is the only one who we knew by name but everyone was wonderful
- Pool - the hotel was full but there were rarely more than 4-5 people at the pool and even then it felt like you had it yourself
- Close to Yala National Park - kicking ourselves we did one safari here and one from another (further) hotel as it was so close to the park it would have been much easier travel wise
- Organised a safari for us from the hotel and packed snacks and cold water which was very thoughtful (we paid the driver directly and it was well priced)
- Yummy cocktails and good food
- Great value for money and even more so considering some of the other places we stayed
- Nice large, clean, modern, and comfy rooms with a great view of the fields
- The little extras make it extra special - they had archery, basketball and a mini golf course
- Serene and peaceful, R&R achieved
- Like an oasis and with beautiful, natural surroundings
- Space - just felt personal and like we had the place almost to ourselves
Cons
I can't really think of anything.
You won't be disappointed booking a stay here. "