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"Very friendly staff and excellent location. Our room (room 20) looked directly onto the square with the Christmas markets. We were given prior advice about free parking around 10 minutes walk from the hotel."

"The location of the hotel was good. The reception staff were very friendly and helpful. Our room was spacious, clean, comfortable and quiet. "

"Great hotel, easy walk into centre of Arras, room was clean and tidy. No kettle or anything in room, however good selection of drinks available in reception. Quiet location and great bakery next door. "

"Very impressed with this hotel. Staff were friendly on arrival. Gate locked at 11pm so car park secure. Large rooms with comfortable beds. In a good location and very reasonable. Would def go back!"

"The appartment was very clean and well equipped. Very welcoming and helpful staff. Very good location. "

"Easy check-in and friendly service. Room was nice and clean, but a bit cold even with heat all the way up."

"Convenient for the Louvre Lens Museum and the hotel very comfortable. Gardens beautiful. "

"We were a bit confused initially when we arrived in an out of town shopping zone. The hotel facilities were excellent but I felt that the staff were keen for us to finish our lovely meal. We had arrived in the restaurant at 20.30 and had been reassured that we were welcome. Maybe I've misread things but I did get a vibe that staff would prefer if we finished sooner rather than later."

"Easy parking. Fantastic staff. Good gym. Great room, very spacious. Fabulous restaurant with delicious food. Would stay again!"