Cari Hotel di Borough Pantai Surf

"We had a wonderful stay at this hotel! From the moment we arrived, the check-in process was incredibly smooth, and the welcoming staff made us feel right at home. The hotel itself is quite large and can feel a bit like a maze, but thankfully, the rooms and hallways are very well signposted, so finding our way around was never an issue. Our room was incredibly spacious, featuring a very comfortable bed that guaranteed a great night's sleep. The bathroom had a generous, good-sized bath with a...

"Loved staying here- great location, friendly staff, great facilities, and can’t beat the views! Highly recommend."

"Excellent buffet breakfast, however during busy time in the morning they could have had a couple of extra staff. "

"Great place to stay. Easy check in, super friendly staff. Would stay again."

"Lovely staff, clean room delicious breakfast!"

"Clean and helpful staff"

"Clean rooms Friendly staff"

"Service from the staff was amazing, really went out of their way to be helpful. Brekkie was brilliant, great options, well done, some hotels just get it right, and this is one of them. Parking was easy, room was just lovely."

"The place was clean and check in was smooth. We were upgraded to a beeter room"

"Pool Staff"

"We arrived late but still got a beautiful free upgrade and the apartment was amazing"

"Myself and partner really enjoyed our stay for 4 nights. On arrival we were greeted with a very warm welcome and a smooth check in by reception. It was made even more pleasant by receiving an unexpected upgrade to which we were very grateful and appreciated. We would have no hesitation in staying here again and would fully recommend to anyone staying in Geelong."

"Fantastic stay for our family"

"Clean room, the bathroom has a broken soap dish, no complimentary water and bedroom slippers. I liked that have free wifi and tv in the room."

"Room was clean. Staff very friendly and helpful. Great location."

"The Novotel is very well situated. For a fairly new hotel I did find the room looked abit tired and the bathroom was not very clean, with hairs and grime. There was also building maintenance outside our room as they are expanding the hotel. Definitely not great if you are planning a sleep in or want to go out on your balcony as you have a bunch of Trades all staring at you. This would have been good to know at the time of booking. For the price and experience I would not stay here again."

"I had rang day before our arrival to let them know we wouldn't be arriving until after 6pm but before 7pm. It showed on website office hours were until 9pm. When I rang there was only an option to leave a message. No one returned my call. When we arrived at the property the reception was locked and in darkness. There were phone numbers on the door so I rang the number for the property and the manager answered, he seemed surprised no one was in reception to assist with check in but told me he...

"We stayed in a pet-friendly cabin. I don’t think the heater was working properly - we had it at the highest temperature but it did little to warm the small room, even after being on for hours, and we were very cold. The TV wasn’t watchable as the image was constantly flickering. Seemed an issue with the screen rather than reception - it was still the same problem when we mirrored off our own device. Decent enough place to stay with the dog for one night but bring your own viewing device and...