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"Staff at restaurant was untrained. They don't know what to serve at what time and moreover they lack basic servicing & communication skills. General Manager of the property doesn't have a courtesy to meet and address guests grievances and look at service deficiency."

"Very helpful cheerful staff Prompt service Great ambience"

"clean room, nice welcome, cooperative staff"

"Just quick 1 night stay at the property, which is quite nice, close the Polo Shopping street which was easy to walk to.. older property but was well maintained, only issue was a little confusion about the extra beds which we had booked for but was asked to pay for in the night when requesting the beds. "

"Hotel is very close to Nishat garden. Good comfortable rooms. Amazing staff and food. "

"Excellent staff! Comfortable stay"

"Amazing & Comfortable stay, hospitality was amazing, clean and hygienic room, breakfast was delicious. "

"It was a well round exp!"

"Very bad experience at this property the food quality and service is extremely poor the staff behaviour is not good aswell won’t come here anymore "

"Staff was amazing. Good location and great overall experience "

"Excellent room, service. Great food in the resturant. Great location"

"Mostly good experience. Rooms facing the highway are little noisy, even at night."

"Budget hotel, as per hotels.com photos & actually different, Breakfast ok but hotel owner very nice & fully helpful, "

"Food, service and the rooms were great. We had a wonderful experience…Just the hot water shower and one of the room heaters was not working."

"A very romantic place on the lake Dal, very friendly and accomodating houseboat owner and boat driver, definitely recommendable, I would go there for a second time!"

"I did not book this!!!!"