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"Excellent"

"Great location and clean roon"

"Excellent customer service and customer care "

"The stay was amazing, the staff even let us stay later for late checkout at 2pm since our flight didn’t leave till later. The bedrooms are comfortable and we had the best beautiful views. The head bartender at 36 is such a great and wholesome guy. We love swissotel and all the staff. Many blessings to you all and I hope we can stay again at your beautiful hotel. Thank you for making our stay memorable our first time in Japan."

"Room is not really very clean, but still can accept. Breakfast good! Service good!"

"The breakfast was good to get your day started. The laundry service is great. If the mattress were softer it would be the perfect place to stay. "

"Quiet, Clean, and in a great spot for things to do. The check in/out process is super easy and straightforward. I will definitely stay here again when visiting Osaka!"

"Clean room, friendly staff, spacious room and it’s located in the middle of two train stations "

"The vicinity to transport. eateries and shopping is a great reason to stay here. The room was relatively clean indeed. The staff are always friendly and helpful."