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"This hotel provided excellent services from check in to check out. Staff were friendly and professional. The room was spacious and clean, with a very nice view. The onsen experience was superior as the hotel had different onsen pools for guests to enjoy, and the changing room was also very neat and clean. The buffet dinner and breakfast were great, which offered a wide range of quality food choices. There were also many free-of-charge facilities and services available for guests to enjoy -...

"The breskfast was excellent. The staff was very helpful."

"Enjoyed my stay. "

"The Hotel is Directory located at the train station."

"that’s good"

"Nice and clean place to stay at. Very kind staff."

"The hotel is fantastically located next to the station and within walking distance of Kajo park. The room was clean and a lot larger than many other business hotels in Japan. The breakfast was decent with a variety of options to suit most diners as well."

"We had a wonderful stay during the ski season. The staff is very friendly and the location is close to the gondola. "

"Very good modern hotel in Yamagata, near station and restaurants. "

"Perfect relaxing place, free shuttle bus services to train station. Would stay again"

"Great property tucked away in Zao. Beautiful views and amenities make this a must-stay!"

"Perfect location Perfect onsen Perfect meal free shuttle bus to and from Zao Ski area"

"周辺に飲食店が並んでいたのが 良かったです。"

"The hotel offers a pleasant stay, with delicious dining and courteous service. Additionally, the hotel features two hot spring pools with scenic views. "