Cari Hotel di Shaanxi

"Good Location"

"The room was clean and the location was excellent!"

"Everything is wonderful."

"We stayed at 3 hotels in China . This was by far the best. Staff were super friendly and helpful. It’s a very comfortable hotel."

"Customer service is top notch "

"Great service, super vibes! "

"I had high expectations for the Grand Hyatt Xi'an, but unfortunately our stay did not live up to its five-star reputation. The hotel itself is beautiful and impressive in size, but that's where the "grand" experience ended for us. We booked two rooms, and the air conditioning in one of them did not work. We reported the problem, but it was never fixed during our stay. Our late-night check-in was disappointing. The front desk agent did not explain the hotel amenities, breakfast, or lounge access,...

"We had a very comforatble stay with excellent service experienced . Ms Grace Liang at the front desk was extremely helpful and efficient in managing our multiple bookings after our travel plan change . Ms Spring at the Entrance Lobby was always attentive to our enquiries . The rooms are spacious and kept very clean by the dedicated and smiling housekeeping staff . The convenience of a self laundry service room is a big plus . Thank you all for making our stay so memorable and enjoyable."

"Choose this hotel. It’s awesome!"

"Wonderful hotel, very friendly staff. Breakfast nice, but not much variety."

"An old school five star hotel brand. Everything is ok, but just too old."

"Look for a better HOTEL"

"The property was centrally located and the staff were very helpful. They did not speak English, however, although this was stated on the hotel information. Breakfast was excellent. The room was nice and clean and contained everything needed including free amenities. The only real issue I had was that I had booked this hotel as it offered an included shuttle service to and from the airport which turned out not to be correct. For pick up, the 24 hour service had restrictive hours and was...

"I will return here! Beautiful hotel. Room is big. Breakfast buffet top notch and the staff is excellent."

"Good location. Rooms not as functional. Not enough hooks or places to put luggage "