Puerto Plata Hotels with indoor pool

"Not Recommended Cleaning was terrible, staff wasn’t helpful, and the breakfast was low quality. The photos on Expedia look nothing like the real place. Very disappointing stay."

"My overall view was very good could be a solid 4* however the sewer system is a major problem here. The fact that you cannot flush paper and in some cases a large bowl movement down is unsanitary, this I anm sure cost this resort repeat business every year. The area and location are top notch. The resort is excellent overall the staff were excellent especially Juan and Leury in reception. The pools were clean the room staff were meticulous and accommodating. There rooms size was very good but the kitchen could use a more practical group of cooking utensils no need for 4 frying pans and only 1 medium sized pot no strainer knifes were not as sharpe as they could be a large salad bowl would have been nice also. "

"Excellent customer service from all staff throughout my stay "

"Staff is top notch and very friendly. "

"The staff was amazing! The receptionists, cleaning crew, restaurant workers, etc., were all kind and helpful. Also, the location, right near the ocean, was awesome. If you enjoy being right next to the ocean, this is the place. Lastly, for being all-inclusive, I thought the food was pretty decent, not great, but decent. On the other hand, my room was definitely dated. The shower barely had any water pressure, and the mattress was very uncomfortable when sleeping on my back or side. My preferred positions. For reference, I am 6’1 and 180 lbs. Lastly, visitors are not allowed to see you at this hotel. Knowing the area a little, I believe that this a good rule. However, keep that in mind if you wish to see family or friends in the area. "

"Location great, staff wonderful. Beautiful setting. Lovely pool. Restaurant great. I can’t say enough about how much the staff made sure we enjoyed our stay. They were friendly, helpful, and genuinely kind. Carmelo in particular helped us settle in, get the car situated, made sure we knew where everything was. Angel at the front desk helped with general info and called to arrange a horse ride. We will go back!"

"The ocean was not visible but you can hear the waves crash Agatha shore. Very relaxing. Pool was clean. Staff were cool. Didn’t bother much on both ends. Secure area. "

"Love the staff "

"I felt save in this property I met the owner of the property who is very pleasant and he makes sure everything is under control . I will visit Punta Rucia Lodge again "