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"Booked a smoking well in advance and didnt get one. Wasn't told when i checked they were out of smoking rooms. Went to our room to found it wasn't smoking. Was told that they were out and to check the next day to see if they had one open. Called and they had one so had to move all our stuff to a different room"

"There was no shampoo or soap in the shower. You guys missed it on this one."

"Couldn’t find front desk attendant 4 or 5 times trying to ask about local restaurants. No bell to ring. Stood around but no one showed up. Gave a little worry about safety ."

"The check-in process was chaotic. There were clearly some issues the staff were dealing with and that frustration was passed onto the guest checking in. The computer crashed mid check-in which caused more issues. We came back “after hours” and tried to use the doorbell to get in the front door and it did not work. We needed up having to pound in the front glass to get someone to let us in. The gentleman that came to let us in was in his cell phone and seemed annoyed that we didn’t use the doorbell. We told him he did t work and then he tried it a few times before we were able to get in. Also, the elevators seemed like they hadn’t been cleaned in quite some time. The room was nice but the experience getting there was rough."

"The exterior maintenance of the building is wanting, but the room itself his fine "

"Breakfast was lovely"

"Clean, easy parking "

"The common areas were run down, soap containers in the shower were empty, craftsmanship in rooms was very poor, but the service at the front desk was very good."

"Breakfast was a hot buffet. My only complaint was you have to pay to park. Evansville isn't that big of a city and the Hampton isn't that exclusive of a hotel. I can stay at Hampton in indy and not pay to park. "