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"There was no staff to find to get breakfast. We booked a queen suite with a jacuzzi and balcony but when we arrived we were given a ground level so had to upgrade (cost was $239 more) We have stayed there 4 times in the past with excellent service, but this time it was a huge waste of money! Even left a message for them to call back before booking but no one called back. We will definitely think about staying somewhere else when staying in the beautiful town of Callander!!! I will keep trying to get a hold of someone from the place to try to resolve the upgrade charge, because the room I booked we have stayed in before."

"The staff was great, rooms were exactly as pictured with comfortable bed. Breakfast was a bit lacking. Great value for what we paid overall!"

"It was ok "

"The staff were friendly and accommodating. The rooms were very clean."

"No breakfast. Room was decently clean, but could use some TLC."

"Clean rooms good view"

"Always nice and clean and welcoming."

"Rooms are clean. Everything is a little older. It could take a little update, but overall I liked it. It was a bed to sleep in a pillow to rest my head on on my journey back to my family. The Staff was good polite got me checked in quick and got my key so I could go clean up and go to bed. Get some rest for the next day. You will hear a bit of a train because the trestle bridge is next to the hotel but for me it wasn’t too annoying at night. The Staff made sure I was parked in the proper parking lot and not in the city owned parking lot so you get ticketed or towed. It’s not a bad place. If you don’t mind driving into the centre of Parry Sound it’s like a 10-15 minute drive from the main highway."

"Very clean, friendly stuff, restaurant and cold breakfast. We had a great stay with our toddler girl. Pretty thr receptionist was helpful. The resultant guy I forgot his maw was amazing. Beautiful getaway. My daughter loved making waffle at the breakfast. Can’t wait to go again "