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"Excellent staff and beautiful hotel"

"Location was amazing, the rooms clean and quiet staff helpful and knowledgeable would go back"

"Great customer service and a very nice place to stay at"

"It is a treat to visit. We have been 6-7 times and it’s always wonderful! Wilson was exceptional at the front desk!"

"Great location and a good pool. Most facilities are in good shape."

"Todo excelente "

"We loved our stay. Excellent location. Clean rooms, Friendly staff."

"Great breakfast, resturant and bar that served drink to pool. A/C worked well in both shared room and family room."

"Friendly and helpful reception, cute rooms with nice gardens. The pool needed improving though, like the addition of some sun bathing, deck chairs not just plastic garden chairs plus plants need abit more looking after in that area. As well as the pond topping up with some more water. "

"The room was clean and staff was helpful and friendly. "

"Great stay Great food Great people "

"This is a good three star hotel. Nothing fancy, nothing special. There didn’t seem to be hot water in the shower or at least it took an awful long time to get there. There were no bedside tables, which is a bit awkward."

"I've been to the city of Palenque many times. This is my first time staying in this hotel. Definitely I will recommend this place."

"The restaurant is excellent. Misrael is terrific"

"Excelente hotel"

"Staff was amazing! Great customer service 10/10 Very helpful on anything you need 100% recomend this place Remember no elevator So if you can’t claim the stairs ask for the Lower level."

"The room was very clean and the beds were comfortable. The staff was very friendly and helpful. They ordered me a taxi so I could go visit the city."

"Really enjoyed staying here,helpful staff,nice breakfast each morning and great wifi."

"The staff is super nice and the property charming, out of the way, and local."

"Not close to dining options and the hotel restaurant was closed for a private event. Needs to be updated especially the door locks. Very flimsy"