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"The pool was down for maintenance and nobody explained that at check-in, the bathroom had stains in the shower and patches in the ceiling. The worst part was that after I left, I got charged to park my vehicle in their parking lot in Pullman, Washington. Where else would you park? It’s not the fee, it’s the fact that they add it and don’t say anything about it, nothing like getting nicked and dimed… I thought only cheap hotels do that. Very unprofessional."

"Best buffet Evers great hotel "

"Very friendly and helpful staff. Also very helpful in my blunder when I reserved the room. Just one little thing was the flow of the shower was not very fast."

"Great stay. Clean and comfortable."

"An old hotel in the center of town. A perfect place to stay while I was in the area. Definitely a cut above a motel. I loved the old elevator, my room had a full size stove/oven and a full size refrigerator. All in all, I will stay here again…"

"Need more parking. "

"I did have to clean out the bathtub before I used it. There needs to be more soundproofing between floors. The person above us walked around a lot, and it sounded like he was coming through the floor. Also, there was no instructions on how to work the TV and we had to get help from the front desk. And the clock next to the bed did not work. But the front desk people were very nice."

"Very nice hotel and restaurant that"

"The staff member who checked me in was very friendly and helpful. This property does not have an elevator and there are two floors. This property is a throw back to the eighty's The furniture is old and beat up. There are stains in the carpet through out the property. The bath tub had stains that apparently aren't removable. The remote control for the TV did not work and believe it or not the clock didn't work either. It was very quiet and the pool looked like it was well kept. The property is supposed to be smoke free, however I smelled cigarette smoke on my floor. I have stayed at Quality Inn's in the past and I wasn't impressed. This time I thought maybe they have changed based on the amount of advertising that they do, but I was wrong. Never again!"