"Beautiful resort, very clean. The room was perfect for us. Only wish was there was a second bathroom. It was super spacious so that wasn’t the issue, just not having a second toilet with 4 people in the room (2 kids/2 adults). The “restaurants” were great food, staff and ambience. Problem was availability. Between long lines and Conflicting information (what time and day) on the website and on site made extra trips/walking tiresome. The hibachi spot was the best followed by the Italian spot and Los Loiros. Buffet was solid but between the lines and inconsistent “opening times” it was annoying. There isn’t any line that etiquette which was frustrating when you have kids who were waiting for food. Ask for extra meals/portions and they are on the smaller side (restaurants). The upsell on the timeshare was interesting but not pushy. Wasn’t on site for 24 hours and already was getting the sales pitch. The “reward” was a nice touch. Good offer there. The price for bug spray and sun tan lotion was crazy expensive at the shop. Water park was great for the kids. No lines, plenty of space and served food during lunch times. Made the stay worth instead of packing up and going to the room to change etc. The beach is non existent. This resort isn’t known for the beach but it had a nice ambiance a night. Despite the complaints above, it was a great stay. Would definitely recommend this resort to others and it is very kid friendly. It is upcoming and work in progress. Kieve was fantastic."