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"Great resort feel and accommodating staff"

"The property was located conveniently near many walkable areas (food, museums, shops). The sauna was a plus especially due to the climate (we were there in March). Check in was fast and Jordan was amazing. The room was spacious. We did not have a great customer service experience at the bar they had located on premises so we chose to eat at a different location which was amazing, close by to the hotel. Overall it was a great stay. "

"The miroir in room 153 need to be replaced it’s all rusted"

"Great location, very clean room with everything needed but a kettle. Enjoyed the spa. "

"Parfait "

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"Everything was perfecy"

"Just because we booked online doesn't mean we get the worst floor. I don't know what the view from the 3rd floor is like. They don't proactively provide toothbrushes, slippers, or bottled water."

"I had an issue with one of the concierge staff who was really rude with me and my son. He had a mustache and his name was Jean something. His colleague asked for my room number and my name but no one ever called or apologized for his actions."