Kotapola Hotels with Spa

"Relaxing"

"The property is not on the beach so dont get fooled by beach bar. This is on a highway. One has to cross the road to go to the public beach. Very very noisy property. Cant have food or sleep in peace. Not recommended . "

"This was the most amazing place to stay. First and foremost the staff were the most friendly and helpful you could imagine. The facilities at Hantara were incredible with a pool which was immaculately clean. Our lodge was spacious,characterful and spotlessly clean. The staff arranged a safari for us in Udawalawe National Park which is very close by. We would stay here again in a heartbeat. Thank you to everyone at Hantara."

"Room and bathroom were great. The staff were excellent. Pool was OK, lounging area a bit small. Restaurant downstairs is overpriced."

"Yes"

"Arriving at the entrance was really impressive. We were greeted with a cool drink and big umbrellas as the rain thundered down! The rain meant we couldn't use the pool, which looked lovely, and our original room had leaks, so we were taken to different rooms, which were much better. The rooms were clean. We were a short drive to the safari. All in all, great value for money and a very nice team working there - they just need to finish some of the maintenance work (to stop things like leaks!)."

"Friendly staff. Clean room"

"Our room was automatically upgraded to one with A/C. The room was spacious and clean. The staff were great; they were friendly, and accommodated our early morning request for tea and coffee. They also organized great natiralist guides for our walking tours in and around the rainforest. Thank you very much!!!"

"Great location and hotel design but terrible terrible terrible customer service because the hotel management is sorely lacking any systems to ensure a good stay. There are so many issues here - the staff don’t seem to care, drink and food orders never arrive, despite repeated requests and even the offers of free food from management to address the issues experienced didn’t arrive. Many customers are experiencing the same issues. Definitely not worth the cost, stay elsewhere! "