Cari Hotel di Daerah Kisumu

"I think they can do better. First was assigned the wrong room which they corrected, then they assured me of a refund and checked me out early due to an emergency then did not approve the refund through Expedia as was promised. Overall, the resort is beautiful and very private but out of town (about 40 minutes from Kisumu town)."

"Average accommodations needs renovations "

"Nice and clean. Good staff"

"The staff was great!!! The rooms were clean and the breakfast was phenomenal!!! The kitchen staff were great as well, they really took care of us. "

"Great location "

"After making a reservation as per, usual as a couple with a teenage daughter, when we arrived, we were told that in order to get the suppossed free rollaway bed as is usually shown in the reservation description, this time it would cost 2k more to get the bed or the three people could just share one bed. The manager refused to speak with my husband and I personally so we had to leave and come back later. Finally, they agreed to include the bed at no extra cost and the manager did end up offering...

"Great services and wonderful team"

"I just loved the ambience ,the rooms were spacious,the staff were friendly and welcoming. I enjoyed my stay."

"The food is amazing. The entire staff is extremely professional, especially everyone in the restaurant. The hotel has a very unique design. The hallways and various sitting areas throughout the hotel look very homely (in a good way). From the pool area, to the huge bar lounge, etc, there are many soft chairs and couches to relax. The 1st room we stayer in very outdated and needs renovations. However, the next day we were put in a different room and it was much nicer. The beds are large and...

"Each suite is owned or hosted by a different individual, but all are part of the Ikonia franchise with a manager. The quality of each suite varies significantly and depends on what the host or owner chooses to offer. Some suites have minimal kitchen appliances, while others feature old, torn bed sheets and pillowcases, rock-hard pillows, outdated non-slip-resistant floor mats, and microwaves lacking microwave-safe containers. The food from the restaurant is of poor quality, and even the staff...

"It was not close to the airport as the sight said but other than that it was a nice place"