Ciala Resort Best Hotel in Kisumu Kenya

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Luxury
VIP Access
5.0 star property
9.2

Wonderful

Elegance nestled in Maragoli Hills tranquility

Surrounded by the serene Maragoli Hills, this luxury resort boasts elegant architecture and lush gardens. Indulge in spa services, savour meals at two on-site restaurants, and unwind in the outdoor pool.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is RM785
RM926 total
includes taxes & fees
26 Oct - 27 Oct

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Single Room

A hotel room with a large bed, a desk, a chair, a TV, and a small table.

Superior Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • Hill view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

A modern living room with a sofa, armchairs, a coffee table, and a TV. There is a balcony with a view of greenery.

Executive Room

  • Hill view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Room

Room

Honeymoon Room

  • Hill view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

A hotel room with a large bed, a sitting area with chairs, a desk, and a lamp.

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • Hill view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Cabin, 4 Bedrooms, Mobility Accessible, Garden Area

A house with a well-maintained lawn, surrounded by various trees and shrubs.

Family Cabin, 4 Bedrooms, Mobility Accessible, Garden Area

  • Hill view
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds
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About the area

Located in Kisumu, Ciala Resort Best Hotel in Kisumu Kenya is in a rural area and on the riverwalk. Muliro Gardens is a popular attraction and the area's natural beauty can be seen at Maragoli Hills and Lake Victoria. Dunga Bay and Kisumu Impala Sanctuary are two other places to visit that come recommended. Visit our Kisumu travel guide
View more Resorts in Kisumu
Map
Daraja Mbili, Kisumu, Kisumu County

What's nearby

  • Maragoli Hills
    6 min drive - 3.7 km
  • Kisimu museum
    23 min drive - 24.2 km
  • The West End Shopping Mall
    24 min drive - 25.7 km
  • Kisumu Impala Sanctuary
    25 min drive - 25.7 km
  • Dunga Bay
    25 min drive - 26.8 km

Getting around

  • Kisumu (KIS)
    34 min drive

Restaurants

  • Lakeside Fish Eating Joints
    15 min drive
  • Kisumu City
    16 min drive
  • Cinammon
    10 min drive
  • Wayside BBQ Joint
    17 min drive
  • GLORY FRIES
    12 min drive

About this property

Ciala Resort Best Hotel in Kisumu Kenya

  • Luxury family-friendly resort near Maragoli Hills
  • Take advantage of a free breakfast buffet, a free daily manager's reception and a terrace at Ciala Resort Best Hotel in Kisumu Kenya. Adventurous travellers may like the horse riding, mountain biking and fitness classes at this resort. Treat yourself to spa services, such as a body wrap, a Swedish massage or a body treatment. Enjoy a meal at the two on-site restaurants. Enjoy the gym, as well as activities such as ecotours. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a coffee shop/cafe and a garden.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Free self-parking
    • Bike hire, a porter/bellboy and wedding services
    • Concierge services, massage treatment rooms and a gift shop
  • Room features
  • All 58 rooms offer comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes.
  • More conveniences in all rooms include:
    • Highchairs and free infant beds
    • Rainfall showers, free toiletries and hairdryers
    • 55-inch Smart TVs with Netflix, Hulu and streaming services
    • Wardrobes/cupboards, balconies and premium channels

Similar properties

A spacious, well-lit interior with a wooden balcony railing, multiple framed pictures on the walls, and a central seating area with a sofa and chairs.
Sovereign Hotel
Kisumu
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
8.6 out of 10, Excellent, 79 reviews
The price is RM408
RM583 total
includes taxes & fees
25 Oct - 26 Oct
Sovereign Hotel
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Frequently asked questions

Does Ciala Resort Best Hotel in Kisumu Kenya have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Ciala Resort Best Hotel in Kisumu Kenya?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Ciala Resort Best Hotel in Kisumu Kenya on 26 Oct 2026 start from RM785, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ciala Resort Best Hotel in Kisumu Kenya pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Ciala Resort Best Hotel in Kisumu Kenya?

Self-parking is free at this property.

What time is check-in at Ciala Resort Best Hotel in Kisumu Kenya?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Ciala Resort Best Hotel in Kisumu Kenya?

Checkout is at 10:00 AM.

Where is Ciala Resort Best Hotel in Kisumu Kenya located?

Located on the riverwalk, this family-friendly resort is 1.7 mi (2.8 km) from Maragoli Hills and 8.8 mi (14.2 km) from Lake Victoria. Dunga Bay and Kisumu Impala Sanctuary are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ciala Resort Best Hotel in Kisumu Kenya Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 35 out of 48 reviews
Rating 8 - Good. 8 out of 48 reviews
Rating 6 - Okay. 3 out of 48 reviews
Rating 4 - Poor. 0 out of 48 reviews
Rating 2 - Terrible. 2 out of 48 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and amenities suited my needs. Thanks!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptionally welcoming and helpful. I felt safe and well taken care of. The buffet meals were excellent. I would recommend and return again. Thank you for the stay!
Stayed 9 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Awesome serene place with great food and amenities.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, excellent breakfast buffet, good value. Nice resort near Kisumu
Stayed 9 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful environment, friendly staff, great menu and healthy options. The concierge lady and the HR were exceptional .. just that check in wait took longer than expected but overall we enjoyed our stay.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast was fresh. The staff were wonderful. The facility was , quiet and soothing a good place for a weekend getaway.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The place to stay in Kisumu. Hotel staff and management professional and accommodating. Would have preferred more menu variety in food if possible.
Stayed 9 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt like I was right at home! This was an incredible experience. I can’t wait to bring my family back with me soon!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Very professional staff
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service

The service at Ciala is always top notch. This is my third time staying with them and they are always hospitable. Our TV was missing from our room, so check in was a bit delayed and they had to separate our beds which we had asked for before we arrived, but other than that, if you need a place to relax, it is great to wind down there.
Margarita Pizza
Chocolate Milkshake
Fresh juice upon check in
Clean pool, perfect temperature
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a little off the main road. Arrange pick up earlier since cabs can take as long as 30 minutes. Excellent property!!! The gardening is out of this world
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good place to stay…. Salty food.. some broken amenities, typical to Kenya. Most of the staff were excellent. Would recommend - a bit pricey though. It’s not quite there.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ciala is the best resort in Kisumu and the pricing is very affordable. We booked a couple rooms, since we had a big party. The staff was incredibly friendly. Security team was great. The pool was nice. They had a kids area and plenty of area to run around. One neat thing they did was catch your own fish and the staff would cook it for you from a giant fish tank. Think of it like picking a lobster, but with a lake twist. Very easy to recommend. Will gladly book again.
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Property had hot water only in the mornings. If you want to take a shower in the afternoon or night it was only cold water. No robes in room. Breakfast is good but lunch and dinner meals need improving.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained and staff very friendly. I didn't like the fact that it took them more than 30 minutes to check us in but this disappointment was more than compensated by their juicy juices. The staff also were willing to go out of their way to carry our small bags, which was a bit vexing. They might have picked this habit from the expectation/attitude of some "waheshimiwa" guests. Breakfast was pretty good. We went in for lunch and it took more than one hour to get it ready. This was perplexing. However, the lunch turned out to be pretty good. Overall, some of us are very conscious of time and I more than mentioned to the receptionist this. It will be nice if the management can take this into account. Everything else was pretty good.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here 5 times and have loved every time. The staff are the kindest, and the most diligent people. We love Cialia!
Stayed 12 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are wonderful. The food is great and the staff is excellent. We will definitely come back.
Stayed 12 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, comfortable rooms and amazing staff
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff is AWESOME! I highly recommend Cial resort
Stayed 9 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Ciala Resort. The grounds are lovely. The rooms are comfortable. The food is good and the staff are EXCELLENT (kind, thoughtful and attentive). We were in Kisumu for a wedding and didn’t spend much time at the property, but in the moments we had we enjoyed the pool and the gym. Breakfast was good with both local and international choices. Dinner was better. Unfortunately, on our last day my son got sick. The staff were so helpful. It was early in the morning before the infirmary opened, but Pauline at the front desk called the nurse and gave us tender care. Vincent was also amazing. Should we return to Kisumu we will definitely stay at Ciala Resort.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything there.
Stayed 3 nights in Jul 2025
Verified review

2/10 Terrible

Liked: Property conditions & facilities
Disliked: Staff & service
I think they can do better. First was assigned the wrong room which they corrected, then they assured me of a refund and checked me out early due to an emergency then did not approve the refund through Expedia as was promised. Overall, the resort is beautiful and very private but out of town (about 40 minutes from Kisumu town).
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. Staff is excellent and friendly. Would definitely come back. Gym and steam sauna a plus!
Stayed 2 nights in May 2023