Ilfov Hotels with shuttle

"My wife is Romanian. We travelled to visit her family and stayed at Hotel Ancor prior to flying home. The first night was great. We arrived to a friendly desk clerk. She was helpful and allowed us to book an extra night at a discounted rate. The rooms are clean and nice. The desk clerk the second night, however, wasn't nearly as friendly or helpful. I noticed she had been there for almost 24 hours though. My wife says this is normal for Romanian hotels though. That the staff will work 24 hour...

"The staff were nice, location great, but the hotel was not as described, no breakfast available to purchase, no pool, no spa, coffee / tea only on arrival, no gym, no room safe, room not serviced for the full 4 nights we stayed. "