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"The building is new and part of a mall. The heat has not been turned on "

"The staffs were very friendly and helpful i really like the hotel and food there i had lots of questions and they helped alot"

"Great location "

"The service at this hotel is truly impressive! During check-in, the front desk staff went out of their way to make everything as convenient as possible for me. Since we arrived late and all the nearby liquor stores were closed, they kindly surprised me by delivering a bottle of Chilean red wine! The room itself was spotless and cozy, with bedding so comfortable I slept like a dream. Breakfast was a delight too. Overall, it was an exceptional stay, and I’d definitely come back next time! "

"not enough parking area. most staff don't speak English, given that it is only a year away from the Winter 2022 Olympics. Price value for food is inferior. "

"非常好, 雪場一步到, 非常清潔, 只是不好打車出市區, 如果hotel 有shuttle 就好, "

"It's good place to stay with friends and family"

"Please do not reserve here! You must show the domestic flight to this place, not international. Expedia is unable to do anything—I will show their reply here. *** After multiple attempts to contact the property on your behalf, we were unable to obtain approval for a waiver. Based on this, the original policy will apply. We understand that this isn’t the outcome you were hoping for, and we regret that we couldn’t make it work. Thank you for giving us the chance to assist. "

"同事入住的是隔壁的taiwoo酒店 去参观了下 感觉element性价比比较高（尤其是房源紧张的时候）receptionist的服务很好 一直笑嘻嘻的 离滑雪场非常近 就是希望酒店的晚餐提供能稍微延长时间"

"Smooth check in and was greeted by a friendly staff, Kylie Li. Next to the hotel there is a Wanda plaza where you can find eating options as well as a convenience shop which is convenient. The room is clean and spacious. Clean toilets, comfy bed. Overall a pleasant stay. "

"Very expensive for the condition of this hotel. "

"very good location and the staff very cooperative and polite. The room was clean and quiet."

"I would not recommend it to anyone Not well very operated by the staff "

"The hotel itself is very nice and clean The staff are very friendly with the exception they really don't speak any English so even the simplest things they don't understand I did pick the property because it said they speak both English and Chinese but they're English is very very limited if at all and then even in all of China when you use a app to translate to Chinese they still can look at you funny and don't really understand it so I'm not sure what the translation does but it's not as...

"Very clean and courteous staff"