Cari Hotel di Daerah Erie

"You could never reach anyone at the front desk which was left vacant most of the time. They would never pick up the phone if you called the front desk. The complimentary breakfast never opened up on schedule. The scrambled eggs were ice cold and the biscuits tasted like they were always stale. Housekeeping never made your bed unless you asked for it and a couple of times didn’t clean the room or replace the towels of the shower body wash. The most helpful person was a young man by the name of...

"This is a very beautiful place to be. Interior and exterior is very nice. "

"Very nice place to stay."

"Property was good and well maintained. Carpets in rooms are quite dated and you can feel that while walking. There is unusual smell in the room that I stayed in. Staff although is well behaved and cooperative. Breakfast was normal."

"Worst hotel ever, I had booked my hotel through expedia from Thursday - Sunday, however, my flight was delayed. I tried calling the hotel numerous times to inform that I was arriving late but no one ever picked up. When I got there Friday they told me no room was available and to wait 45 min to get a room. I waited more than 2 hours and still no room was available. After the same front desk representated told me I need to make a new reservation to get a room. The hotel had no lobby, you could...

"Just an over night stay, too catch la flight out the following morning. Was a convenient location, airport was lease than 20 minutes away."

"I checked into this hotel with my two young children. Right after checking in, we left to attend a party and returned around midnight. When we got back, I noticed the room was still very dusty, there was mold, and the toilet seat was broken. I politely asked the front desk employee, Tony, if we could switch rooms or have the room cleaned again. Instead of trying to help, he became rude and told me to leave if I didn’t like the room. He raised his voice and yelled at me, which frightened my...

"Overall very satisfied"

"Clean beautiful room..staff was polite and professional"

"Breakfast was bad and minimal options for vegetarians. Parking charges are over priced. When booked, It was mentioned parking is included but was charged $25 for Valet parking. Vehicle was parked in front of the hotel property only. This is pure cheating."

"It was dirtiest and terrible hotel ever , room was so dirty and sheet was dirty there are a lot hair in bathroom lol they didn’t even clean I wanted new sheet from cleaner and l change my sheet"

"Good"

"Clean rooms, comfortable bed, delicious hot breakfast, well-equipped gym. Overrall wonderful stay!"

"Great service"

"⭐⭐⭐⭐⭐ I had a wonderful stay at this hotel and would highly recommend it! The hotel exceeded my expectations in every way. The staff was exceptionally friendly, attentive, and always willing to help. The rooms were comfortable, clean, and well-maintained. The location was also great—only about 30 minutes from Niagara Falls State Park, making it very convenient for sightseeing and exploring the area. Overall, I am extremely satisfied with my experience and would definitely stay here again on...

"My husband and I stayed two nights at this hotel. It was perfect. I am booking only Hyatt hotels because I always have excellent experiences."

"My room reeked of cigarettes and the tv was broken. I understand this is supposed to be an “old-school” kind of hotel but I honestly couldn’t sleep well while trying to endure the smell. Will not be visiting again."

"I’m obsessed with this hotel- and the fact that it’s definitely NOT haunted, but stunning, tranquil, and perfectly located so that neighboring attractions are easy to get to. Take the tour when you stay (only offered on Saturdays and Sundays) so that you can hear about its rich history AND see the closed off portion of the former institution. I would go back here for another long weekend in a minute!"

"The AC wasn't working, and when we reported the issue, we were simply told that maintenance would check it the next morning. This meant we had to spend the entire night without air conditioning. As a result, none of us could get any sleep, including our kids. It was extremely uncomfortable and very disappointing that no immediate solution or alternative accommodation was offered."

"The rooms were gorgeous, but for that price were inefficient. The bathroom though had a shower should have had a raised side platform and the shower knobes were confusing too. They had mentioned that I will have to ask to get my room cleaned. But someone cleaned it while I was away, without me telling them to do so."