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"Great front desk and cleaning staff. Centrally located and you can walk everywhere in Oak Bluffs. Small showers and bathrooms, but not a deal breaker cause don’t plan to spend a lot of time there. I’d like to see another hanging basket for toiletries in bathroom, add Apple TV and HBO Max to television as options. Let people know there’s no elevator so that we are prepared to carry our luggage up 4 flights of stairs, I got help from front desk but not fair for them to carry guests luggage. I’d definitely stay here again in spite of some criticism."

"Perfect!"

"Very happy staff; missed their wine at the porch! ; very generous ; clean room, complete toiletries supply."

"Great location- near everything - room was very nice/clean and attractive."

"Refrigerator was broken in my room"

"The room was comfortable and the parking was great. However, if a property advises that it has a pool, then the pool must be available at least some of the time. Because the property also acted as a health club for locals, the pool was never available for us. The pool has a limit of 4 people at one time, which is utterly ridiculous and not in line with pools at other hotels we stayed at locally. Also, there was no signage about this, and we weren't told about this verbally, so we only found out when health club users (extremely rudely) stopped us from entering the pool. When we discussed this with the hotel manager he took the side of the health club users and ignored their complete arrogance and unfriendliness. Clearly the hotel is more interested in money from locals than from hotel guests. The hotel manager's approach to this completely upset my wife. He came down to the poolside and ordered my wife out of the lane that she was using (which had one other person in) and then told us that she was not to use the pool again for the duration of our stay. From that point on, no-one on reception spoke to us, and when we checked out we weren't even thanked for staying there. We've stayed before at this property and especially booked a return to the area because of it. Our holiday was completely ruined by the attitude of some of the locals and the hotel management. We'll never come this way again."

"Great hotel, beautiful scenic location"

"Our room was absolutely beautiful, we upgraded to a balcony room and the weather was lovely so ordered take out to eat on the balcony with a few drinks. Ellen was so lovely and made us feel right at home and so welcome, she told us about places to eat locally and things to do in the area. Breakfast was so good, cereal, wee sticks with cheese and ham, yoghurt, boiled eggs, toasted crumpets and lots more 😋 The hotel is so central with everything you could possibly see and do in edgartown right on your doorstep. We traveled from Scotland on a bucket list trip to see all the Jaws sights, most of which we did but we're not done with this beautiful island and hotel 😊😊 Ellen we will be back and thanks for everything 😀"

"Our room was huge and had a comforatble bed. It looked recently renovated and was clean. The bed was comfortable. It was a rainy cold day so I asked for an extra blanket. I was given the blanket and offered a space heater which was perfect. Walking distance to restaurants, pizza and sub shops, and the supermarket and ferry."