"This hotel was kind of a mixed bag. Fully functional and equipped with all the amenities advertised but pretty minimalist in furniture and niceties. (Maybe I am just weird but are more than 2 clothes hangers really too much to ask.)
The front desk was efficient, helpful and did go out of their way when we had an unexpected problem with the air conditioning in our room. The sad part was that when I shared the error code on the thermostat they immediately knew that the problem required more than they could do anything about without extensive repairs. (Apparently a well known issue) No spare rooms to move us to so had to suffice with fans for the first evening without even a hint of apology. We got a different room the next day.
It’s a great location with easy access to Temple Bar and the surrounding area.
Maybe our bad luck with the AC scarred us a bit but exceptional service and help by Robbie at the front desk improved the overall experience."
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