"The hotel is lovely. The rooms are nice, but the pool, the garden the grounds are just stunning. Its location on the water overlooks the sunset which is magnificent every night. The staff is a mixed bag. They want to be very helpful, but just seems like there is a lack of knowledge, follow through, etc. at the front desk which can be frustrating. Everyone else is lovely. The bellmen, the grounds staff etc. just want to make your stay great. The gardener spent 30 minutes with us explaining his crops. The grounds staff cut us a coconut and taught us about how to eat it. Nobody feels like they are doing anything for a tip, although I’m sure they appreciate it. Just feels like they are kind and helpful. The food is meh. Breakfast buffet is nice with delicious fresh fruit and lovely service. The dinner restaurant isn’t the best. "