"I was highly dissatisfied as after a long drive and arriving late at night, the hotel informed me that I was not in the system (while I had my full confirmation with me). Moreover, the hotel was not as pictured and certainly not worth 100 USD a night. Nonetheless, after insisting that I must be in the system, the receptionist say `Ah yes, you are right, we relocated you (without my knowledge) to another hotel because we were overbooked.` The receptionist then provided me convoluted directions...
"I was highly dissatisfied as after a long drive and arriving late at night, the hotel informed me that I was not in the system (while I had my full confirmation with me). Moreover, the hotel was not as pictured and certainly not worth 100 USD a night. Nonetheless, after insisting that I must be in the system, the receptionist say `Ah yes, you are right, we relocated you (without my knowledge) to another hotel because we were overbooked.` The receptionist then provided me convoluted directions...
Jordanka