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"Staff truly amazing."

"I really enjoyed my stay in the room was beautiful however when I booked a room and it was reserved and I get there and they say they don’t have it available but I can upgrade for $40 and make me pay for the upgrade fee is not good practice. They should have upgraded my room and not charged me anything because I was the one inconvenienced for their mismanagement of room availability. Other than that, the visit was fine."

"The Casino felt lively. The staff was great and also the hotel it self, the room was spacious. I had a great view on the upper floor. I would recommend all my friends and family to stay."

"A little run down but great staff and location! "

"The staff could not have been nicer or more attentive. The location was central to everything we wanted to do"

"yes and yes"

"They promoted food at the bar but when we asked about it, the fryer was broken. "

"We had a horrible experience checking in. It was partly Expedia's fault, but the lack of communication by the property really irritated me. After 1.5 hours trying to check in with 4 kids, we were finally able to get into the room. The front area and lobby smelt like marijuana and my wife was harassed when trying to get from the self parking to the front door. Such a terrible experience we cut our trip short and went home after one night. Do not recommend for any families traveling to Memphis."

"I was significantly overcharged for my room and haven't yet had any success in getting this resolved."