"Clean room, friendly staff, enjoyable shows for nighttime entertainment, both kids and adults. Slight hiccup when it came to communicating (not with regards to language barrier)- some staff told us to do one thing and when we did, other staff said no we can’t- ex: had our room upgraded for free which was fantastic but we were short a bed, they had pull out couches and was told that someone would make it up for us each night, but when called and asked they were confused why we were asking and it took a long time to have it made up, often with reminder calls. One person asked if we wanted just to have a set time daily for it to be
Made up and we said yes but then when we asked about it again someone else said no. That part was frustrating the back and forth of it all.
The resort was clean, inviting and on the smaller side, making it easy to become comfortable with your surroundings faster. "