"I recently stayed at Bahia Principe Escape, and I have to say the experience was absolutely amazing. From start to finish, everything exceeded my expectations.
The Guest Experience Manager, Shane Haslam, truly stands out. He knows exactly how to make guests feel valued and satisfied. He is always smiling, consistently checks in to see how you’re doing, and no matter the question, he always has a solution. That kind of leadership really shows—his team works well together, and the respect among them is clear.
From Daveen at check-in, to Devon Davidson who escorted us, and Shane personally attending to our needs, the service was exceptional across the board. The bar service, overall hospitality, and attention to detail made the entire stay phenomenal.
I highly recommend giving them the opportunity—go experience it for yourself. You won’t be disappointed."