"Absolutely exceeded all my expectations from check in to check out. All staff were extremely helpful and pleasant and made this stay even better. Service was top notch.
Cici at the front desk was so helpful, patient, and lovely. She offered suggestions that made our stay so nice and also was there for our departure.
The facilities were beautiful. The lobby just breath taking, views from our rooms were spectacular and the layout and space for each room were wonderful. Breakfast was amazing and so delicious at botanica. All the restaurants were so beautiful and had amazing food. The club lounge access was such a nice perk. Tea time, cocktail hour were solid. Both times had lots of food where you could have a full meal.
The pool sauna steam room also so clean and beautiful and quiet. The hot tub was so nice after long days of walking. There is so much to explore and see just at the hotel vicinity. Nice mall under hotel that made it easy to eat as well and just a 15 min didi ride from the city center.
2 river cruise tour is next door and easy to access. We booked same day no problem. One of the best hotels I’ve stayed in all my years of travel.
Staff and service are amazing. Building maintenance stop notch. So Clean and architecturally beautiful. Amenities wonderful. Will stay here again. Cannot thank Cici enough for her warm welcome. We felt very welcomed at the intercontinental raffles city."
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