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"Clean room n courteous staff pleasant stay overnight "

"My stay was wonderful! The staff were all friendly and helpful, the room was clean, the AC was excellent, and I recommend the Monte Carlo! 100%. It's also 10-15 mins from everything I needed."

"Beautiful room, tastefully decorated, relaxing, every need catered for all in a spacious, historic setting. A very warm welcome by the owner, nothing was too much trouble. We will not be staying anywhere else in Charters Towers."

"Room was fantastic, clean and had everything we needed. "

"We have a good staff and clean room. "

"Clean room,friendly staff. Great meals."

"Very relaxing place to unwind. Right on the beach front with all your shopping and dining needs right at your fingertips. "

"Well organised for our arrival even though the park was closed. The cabin was spotless and they had left the ac on"

"I had an awesome stay at the Mercure Hotel in Townsville! From the moment I arrived, everything felt welcoming and well-organised. The staff were friendly, professional, and genuinely happy to help, which made the experience even better. The rooms were clean, spacious, and very comfortable—perfect for relaxing after a long day. I especially enjoyed the peaceful atmosphere and the well-maintained facilities. The pool area is a great bonus, ideal for unwinding, and the overall layout of the hotel feels calm and resort-like. The location is also super convenient, with easy access to Townsville city and surrounding areas. Whether you’re staying for work, leisure, or a short getaway, the Mercure really delivers on comfort and quality. Overall, an excellent experience—definitely a place I’d recommend and happily stay at again! ⭐⭐⭐⭐⭐"