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"Excellent customer service! The best bang for your buck in Kalibo 100%"

"What I like was the friendly accommodating staff. What I didn't like was that in room dining wasn't 24 hours."

"Do not book with this hotel, as they falsely advertise what amenities they have. We booked a room here based on the fact that they advertised that they have a pool, and that its use is included with our room. However, after we checked in and went to use the pool, they told us that the pool is only for special events and would not let us use it. No where in the advertisement did it say that pool was only for special events. The pool was listed as one of the room amenities. The only reason we booked that particular hotel instead of one that was closer to our destination was because it had a pool. They also advertised that the rooms came with complimentary bottled water, but that wasn't true either. when I brought these issues up to the front desk, they blew me off like they didn't care. Don't ever stay at this hotel!"

"I like that San Antonio is accessible to multiple dining options around the area plus it’s walkable to other attractions like people’s park and head spa place. "

"I canceled my booking when reach there , feel hotel out off service No staff I am only guest, no security "

"Stayed at Lagoon View Suite… very nice accommodation and staff are friendly… wish we could have stayed longer…"