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"I have stayed at the Milan regularly for almost 5 years. Previously I felt the value was ok, so I returned again and again. The last time I stayed was yesterday April 15th, 2026 and I have to say that I was disappointed. Trying to rest in the afternoon but unable as the staff made a ridiculous amount of noise and constant conversation. Due to the tile floors and flat surfaces, the noise is amplified and it was impossible to get the rest I desperately needed. Also, I found some of the staff uncooperative and with a bad attitude. There are many choices in this neighborhood ans I will choose an alternative hotel. It is a shame that customer loyalty doesnt count anymore "

"Everything on the hotel and the area is great to be. good Hotel and rooms, Personnel is so friendly, breakfast is good for every morning. And restaurants options around are very good."

"Very good hotel: staff, property, clean. Good food and overprice. "

"The hotel is really old. The carpet in our room was constantly moist and the shampoo amenities would fall down. "

"Amazing, fun and comfortable!"

"They didn’t have running water "

"We booked under holiday inn , when we reached there they put us in neighbours property other hotel, we thought it was part of holiday inn, in the morning we went to holiday inn restaurant , they told us that you are not part of holiday inn, you need to go to other restaurant, which did not have the same level of service, rooms had mold out worn condition, I got elegies from the room, when we complained to holiday inn staff in the morning , they said that they were over booked that’s why have to put us in the other hotel, all they said sorry and good. Bye, "

"Breakfast was good"

"Beautiful property!! Spacious rooms, at the heart of the city, amazing food, comfortable beds! "