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"Old and worn out. Not pleasant. And more than US$10 for a 12 oz can of soda water. Outrageous. Never again."

"This hotel is very high end. The rooms are Morden luxurious and have all amenities that you could want. The in room dining service was very good as was the gym amd breakfast. The spa services were good but was an onsen so had to go in naked with separate facilities for men and woman. The massage was good and all services were very cheap compared to the UK. Was central and near good shopping services. Would highly recommend. Oh and the staff were very attentive."

"A spacious room and great breakfast"

"The family room is big and the stuff were helpful."

"Great hotel with friendly staff. Loved the Starbucks in the lobby as well"

"My only negatives is the AC in my room did nit work to my liking. Took too long for my room to cool down. I booked a room with a washer machine but i got one without one. Other than that this hotel and location is amazing."

"Hotel is excellent but needs a refresh. Very welcoming, we loved thier hospitality but we found a lizard in the room and they were happy to change the room for us. But in general great. "

"Very good will be back."

"Great service"