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"spacious and great service!"

"Great! "

"Very nice and spacious room. Very valuable for the price point. This is the only hotel out of my trip (stayed in 6 hotels in total) whereby staff will run towards me and help me with luggage. Not that I need that, but this gesture alone is very very welcoming and showed the enthusiasm. My first time staying in Hotel Nikko branch and was wowed by it. Will choose the same chain in the future wherever I go. The only down side is that the parking is very exp for 1 night (2200 yen). However, if they keep the room pricing valuable, I will still choose the same hotel. Thank you hotel Nikko for a wonderful stay! "

"Looooved this place. The staff was amazing and super helpful. The breakfast buffet was the best hotel restaurant I ever been to!! Lots of different food available and super delicious and best of all it’s a cheap option for breakfast before heading out for the day. The room was nice and clean. We had a nice view of the river outside. And super close to the food/shopping area which lets us explore at night without being far. It was a 5 minute walk from the hotel !!"

"Excellent location close to shopping and restaurants, Kumamoto Castle "

"The room was very comfortable and the amenities were lovely!"

"It’s a one minute walk round the corner from a huge covered shopping arcade. Lots of food options. The whole check in and check out process was easy. The staff helpfully kept our luggage when we arrived in the morning. The room was very well designed with everything we needed. The breakfast buffet was nice, a mix of Japanese and western breakfast. They included some local dishes which was a nice touch."

"The hotel had multiple onsen each of different style. Very enjoyable. The view from the room faced forestry, which would be beautiful in autumn when the leaves turned red. The sound on rushing water from the rapids nearby gave a soothing feeling. The service staff coordination was great too, when you arrive or checked out, they will ask for your name or room number, then inform recep or the car assistant to prepare your keys. Things which were not great 1/ food at the buffet was often cold or like warm,other than soup. 2/ would have been nicer if it were kaiseki"