Alaska Luxury Hotels

"Breakfast was good..friendly staff"

"This hotel has great potential; however, its cleanliness is extremely poor. The staff is often too occupied chatting among themselves to help guests. On the positive side, the restaurant is exceptionally clean and the food and staff are fantastic. I urge management to check behind the doors, behind the beds, and clean the sinks. I have stayed here multiple times for business, but this will be my last visit due to the inadequate cleanliness and service."

"There was homeless people hiding in the stairwells. Trash laying around out side the building. did not go to the breakfast. over all the inside is starting to show its age. It appears that under privileged people living in the rooms and their kids were very noisy jumping on the beds and bouncing balls and running up and down the hallway."

"Could do with a better snack selection and maybe a selection of OTC medicine. "

"No kitchen. Boiled egss. Bread. Coffe. Cereal with milk. Baggles. Orange juice, apple juice. "

"Great experience. Resort is continuing to show wear and tear and is in need of an upgrade. That being said, it was a wonderful experience and the staff and maintenance seem to be on the ball taking care of issues. Valets and staff out front are top notch and very courteous. The resort really enhances your time at the ski resort. "

"It was very relaxing. "

"Very disappointed on the shuttle bus service which is AWFUL!! Airport pickup: the bus driver was so rude and threw the luggages onto the bus. Airport drop-off: the bus driver disappeared at the last minute. We had already left a reservation for the shuttle service during lunch for mid-night drop-off to make sure we could arrive at the airport on time. However we still need to call Uber instead. When I were back home, I called and the customer service answered me that there were no guarantee for the shuttle bus!! Think twice If the shuttle service is your reason to choose Wingate by Wyndham Downtown Ship Creek!! "

"Best to choose another hotel!"