Cari Hotel di Al Haouz

"Most of the staff was not friendly. The massage I got was rushed and then the massage therapist left, turned the lights off without a word. I had to fumble in the dark to turn the lights back on. The AC in the room was barely working. There were ants all over the one side of the room. The food and service at the pool bar were horrible. We literally had to get up to get a menu, to order and to let them know we were finished. I booked transportation to the airport with the hotel and they told me...

"Excellent"

"It was a pleasant experience, offering a variety of activities suitable for all age groups. Additionally, the dining selections tend to be more extensive on weekends compared to weekdays. During peak times, securing a poolside spot or a table can be challenging."

"Nourriture à revoir complètement : toujours la même chose. Le restaurant italien est catastrophique. La réception est lente : problème de Clim dans la chambre nous avons dû le signaler 5 fois pour que quelqun passe. Sous 40 degrés, ne pas avoir de Clim était honteux."

"TB"

"Para familias em busca de privacidade ao.mesmo tempo segurança para seus filhos. Brinquedos aquáticos e equipes de entretenimento e eventos a todo momento. Programa diário com atividades e eventos para crianças e adultos."

"Chambre agréable et bien climatisée Coffre ne fonctionne pas mais réparation dans l'heure par contre réfrigérateur HS et aucune intervention malgré notre demande Restaurant et buffet excellents et très variés Très désagréable odeur de tout à l'égout le soir autour de la piscine et jusqu'au couloir des chambres"

"Increíble experiencia. No solo la belleza del hotel pero el nivel de servicio y calidad de absolutamente todo fue algo increíble. El mejor hotel y un nivel de servicio impecable!"

"Property was old building everything obsolete window has no locks towels very old"

"One of the best hotels I have stayed at"

"Personnel serviable à l écoute,prix de la chambre équivalent à un hôtel 5 étoiles déçu des chambres équipements délabrés,salle de bain et toilettes à côté du lit,wifi ne marche pas,piscine très petite."

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"A 2 minute walk from the medina, but away enough that you’re not in the middle of the chaos. The decorum was really next level and the staff were very attentive and knowledgeable."

"Kitchen was good, the couches were comfortable, and the AC in the main bedroom worked very well! Only downside is that the secondary room with two twins had no air conditioning. Also, the room was very clean!"

"What very welcoming and clean property. Friendly staff who could not do enough for us. Fantastic location in the heart of the Medina. A little sanctuary from the hustle and bustle of Marrakesh. Would highly recommend staying here."

"Excellent customer service"

"The location is excellent, close to the main attraction. Roof top events are fun and entertaining. The spa, the gym, and the Amman are excellent. The staffs are super friendly."