Abona Hotels with Spa

"Cleaning were only once a week which means rest of the time you have to do it. Pool water was way to cold, tenis court lights very out service, room access cards were jot working, property is in very hilly area so its not for everyone "

"Stayed here last year and it was fantastic this year unfortunately not. Room never cleaned had to ask for towels. Last year room cleaned daily. Leak in the room was dismissed. I noticed a lot of other people pointing out issues they had too. Disappointing given how good last year was. "

"ZERO STARS -OUR KEY ADVICE IS TO AVOID THIS PLACE LIKE THE PLAGUE AWFUL DIRTY ROOM AND NO HOT WATER TO WASH OR SHOWER FROM ARRIVAL UNTIL WE LEFT AT 10AM THE NEXT DAY. WE COULDNT LEAVE QUICKLY ENOUGH. AVOID IT OR CANCEL YOUR BOOKING ASAP DO NOT EXPECT CLEAN SHEETS OR HOT WATER OR ANY REASONABLE RESPONSE FROM THE OWNERS OR THISE REPLYING TO MESSAGES . THEY EVEN VISITED OUR ROOM AND DENIED THE STAINS/BLOOD OR WORSE ON THE CLEARLY VISIBLE AND UNIRONED SHEETS . NO MATTRESS PROTECTOR AND OLD UNCOMFORTABLE MATRESSES. THEY WOULDNT EVEN GIVE US FRESH SHEETS TO MAKE THE BED OURSELVES AND SAID IT WAS ALL LOCKED UP AND NOT POSSIBLE . STAINED WATER DAMAGED CEILING , DAMAGED FURNITURE AND PICTURES AND LOVELY NOTICE ON THE DOOR MESSAGES IGNORED , TOTAL DENIAL, NO ACCOUNTABILITY AND NO OFFER OF GOODWILL STAY SOMEWHERE ELSE , THAT DOESNT SMELL OF SMOKE , WHERE YOU CAN GET HOT WATER, LIKE WE DID FOR THE NEXT FEW DAYS IN A CLEAN PLACE "

"High quality throughout. Spotlessly clean establishment with fabulous facilities and high end accommodation.culinary choice is endless and abundant. "

"Clean room, welcoming staff, kitchen had"

"Everything was great except there was no evening entertainment at the hotel or locally so you would have to get a 30 min bus to las americas but 10/10 otherwise "

"Hotel dosc zmeczony, widac upływajace lata. Pokój wygodny, ale dosc zniszczony"

"Slow check in"

"We had a fantastic stay at the Barcelo hotel in Tenerife and would happily return. From the moment we arrived, the staff made us feel genuinely welcome. A special mention has to go to the entertainment team, who brought so much energy and fun to each day, and the bar staff, who were always friendly, attentive, and quick with a smile. There was always something going on for those who wanted to get involved, from activities during the day to lively evening entertainment, but it never felt overwhelming if you preferred to relax instead. The balance was just right. The buffet food had a great variety of dishes to choose from each day. Everything was fresh, well-prepared, and catered to a range of tastes, so there was always something to look forward to at mealtimes. We were there out of season so can’t comment on the kids club etc as there weren’t many children. Rooms were a great size and clean, as was the rest of the hotel. Overall, it was a great holiday experience with a warm, welcoming atmosphere, great food, and a team of staff who clearly care about making your stay special. Definitely recommended. "