Hotel di Departure Bay

"On the positive, mattresses were comfortable and made very nicely. Kitchen well equipped. On the less positive, If you are a light sleeper, don't select the bedroom facing the street, feels like cars are driving by in the same room. We had 5 guests but the dining room offered only 3 chairs. I wouldn't recommend turning on the fans, as the top of the blades were very dusty. Housekeeping only does surface cleaning. Pleasant stay overall. Would recommend to others."

"Receptionist girl very helpful to book ferry"

"The downtown location next to the ocean boardwalk on one side and the old Nanaimo downtown with multiple restaurants are what make this hotel special"

"Nice clean, recently updated rooms, I really enjoyed the whirlpool in the Gazebo overlooking the lake. The propane fire pit by the lake is a nice new addition to the amenities."

"The beds aren't very comfortable"

"our stay was lovely. Staff was great and hotel was very well appointed"

"Staff very helpful, big room, bed comfy, shower head amazing, towels huge, nice outdoor space"

"This place was incredible. Charles was such a kind, gracious host and welcomed us to a truly unbelievable view from our room. Excellent bathroom, bed, pillows, and the location is stellar (up high overlooking the entire bay). Breakfast was thoughtful and cute - thanks for making gluten free toast. 10/10 would recommend! Thanks Charles 🙂"

"We booked a room with a kitchenette. When we checked in, the hotel asked us to pay a $150 security deposit and SIGN a notice stating "NO SEAFOOD COOKING IN THE ROOM". We were so disappointed because this was not mentioned when we reserved the room. The air conditioning did not work well, and they put two mini fans in the room. There were lots of stains on the chair, and the sink was old with obvious wear and tear."

"We were just heading home from fishing and had a cooler full of frozen salmon that needed a fridge. We found this motel when we searched for a kitchenette. The online photo looked nice full fridge somewhat updated it was good. Then we got there….. our room was NOT the room in the photo. The fridge was an oversized bar fridge that wouldn’t hold a loaf of bread never mind the fish we needed to keep frozen. The kitchen was nasty and the bathroom!!! The grout was busted out from the tiles and...

"Great view, quiet area, right on the waterfront, friendly, helpful staff, and comfortable, clean beds."

"Enjoyed our stay"

"My daughter, grand child and myself arrived at the resort an hour and half early, check in was at 5pm. Our room was not ready but thats ok we were early. We decided to go to the beach, and tour the resort while we waited for our room. The beach access is not for anyone who is elderly or has mobility issues. It is a steep semi paved hill to access the beach.5 -10 min walk. I thought when I had booked this resort it was easy beach access, this is not the case. At 430pm I received a text from...