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The motel was better then expected. The neighborhood was a little questionable and had various homeless people around but for the most part it was well kept among the less desirable parts of downtown Denver.
We checked in to two different rooms and both reeked of cigarettes even though it’s a non smoking facility. My allergies were through the room. There was hair on the “clean”sheets and hair in the shower. The shower drain took forever to drain, which is quite foul. The place had single panes windows so all I heard in the morning were people yelling at each other and I couldn’t get away from the cigarettes being smoked all over the property. It was as seeping into the room through the cracks of everything. Terrible.
I enjoyed my stay here, hope to stay here again in the future!😊
Steven
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 30 Apr 2024
Hi Steven, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6
8/10 Good
Daniel
22 Apr 2024
Disliked: Cleanliness
Daniel
Stayed 1 night in Apr 2024
6/10 Okay
Johnny
21 Apr 2024
Liked: Cleanliness, staff & service
people walking around property at night alot of homeless on property
Johnny
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 30 Apr 2024
Hi Johnny, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
Hi Mishka, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6
Response from Brand Experience Team on 26 Mar 2024
Hi Jared,Thank you for the amazing rating!! Maz K.#Team6
8/10 Good
Craig
Travelled with family
6 Mar 2024
The staff is really nice but the place needs to be updated on the outside everything looks old and terrible
Craig
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
10/10 Excellent
Nathan
6 Mar 2024
Liked: Cleanliness, staff & service, amenities
I live about a mile away. For 9 years I ain't seen nothing wrong with the place and the times I have stayed there it's been nothing but polite and friendly
The you for the wonderful customer service and hospitality that you should myself and my family.
Yasminka
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 22 Feb 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6
After I figured out how to get here it was easy. I'm amazed at how quiet it is.
Mark
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 14 Feb 2024
Hi MarkThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6
staff forced my son who was homeless veteran to leave because he lost his idea
shayne
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 14 Feb 2024
Hi Shayne,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6
The door to my room didn’t close all the way, you had to push it hard and latch everything for it to stay closed. People hanging outside the rooms late at night being loud, I decided to leave in the middle of the night and go elsewhere.
Vincenzo
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi Vincenzo,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
Hi Lorenzo,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
We got there and the female employee was so rude and disrespectful we left. Never will I book there or use expedia again.
Tim
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 17 Jan 2024
Hi Tim, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6
loud, air leaks in door and window, small and cramped
G
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 17 Jan 2024
On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6
The outside needs to be updated, seemed to be a bit sketchy at first but the room was clean and comfortable.
Verified traveller
Stayed 3 nights in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi Traveler, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
6/10 Okay
AnnMarie
31 Dec 2023
Disliked: Amenities
Room was clean but had bed bugs, I had to go to a laundry mat after to dry everything that i had in the room with me in hopes that I got rid of them
AnnMarie
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi AnnMarie,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6
2/10 Terrible
Jason
Travelled with group
31 Dec 2023
Liked: Cleanliness, staff & service
Disliked: Room comfort
Don’t do it!
Love standing outside and having a women run out of her room and you need to let her in and call 911 because her boyfriend was beating her. It was last min. and at Christmas. We reluctantly booked here. The week days for fine but the weekends, lord they need security. Do yourself a favor and run. It is a shame. Their staff was pretty amazing.
Jason
Stayed 3 nights in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi Jason,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6