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Reviews of Abian Harmony Hotel & Spa

4 out of 5
Abian Harmony Hotel & Spa
Jl. Danau Tamblingan no. 192, Sanur, Denpasar, Bali

Reviews

7.8

Good

Rating 10 - Excellent. 77 out of 249 reviews" "
Rating 8 - Good. 96 out of 249 reviews" "
Rating 6 - Okay. 46 out of 249 reviews" "
Rating 4 - Poor. 19 out of 249 reviews" "
Rating 2 - Terrible. 11 out of 249 reviews" "

7.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Masud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well staffed and managed hotel in a central Sanur location. Ideal for short stays with easy access to the beach and town.
Stayed 15 nights in Feb 2024

10/10 Excellent

Lisa-Ann, Cronulla

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price.
Stayed 2 nights in Nov 2023

6/10 Okay

Peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful place.
We had to check out of our villa and needed a place to drop our bags off and have a shower before catching a late flight to Brisbane. Had we had to stay the night I would have checked out. The place is need of a complete refurb: The lifts don't even reach the top floor, doors dont open, the corridors are dark and once you manage to get in the room we found two single beds with ironed on spiders and a bathroom that stunk so bad we kept the door shut. I know its cheap but for about £25 a night you can stay in the lovely holiday inn and get an excellent breakfast.
Stayed 1 night in Nov 2023

6/10 Okay

Pierre

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended Accommodation
I had an amazing stay at Abian Harmony Hotel & Spa. Comfortable and clean room with good wifi coverage and hot water. Good location with different types of eateries around and just a few steps to my favourite cafe, Cat Cafe Sanur. The staff are helpful and friendly, gave me good suggestions for laundry services.
Stayed 3 nights in Sep 2023

8/10 Good

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the rooms could have more Asian ambiance.
Stayed 3 nights in Sep 2023

4/10 Poor

Dang

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Here’s my honest review… We have travelled many times to Bali and around the world. We understand the culture and normally go with the flow, but this place was different from pictures… The good: Location is close to beach Staff are super friendly and always helpful Close to good restaurants and markets The bad: Hotel condition looks nothing like pictures This place needs heaps of maintenance. The rooms we stayed in were on level 4, old and tired. Breakfast is alacarte, their definition of buffet is 2 plates of fruit, 1 plate of salad, 1 plate of desert, 1 toaster, white bread, coffee pot, tea pot and that’s a buffet! Wifi is intermittent, works great for about 10 minutes in the room and that’s it. Some days not at all. Showers look good, but took approximately 5 minutes to heat up, then very very low pressure of water comes out… Our fridge was located out on balcony The doors still using key instead of digital card system. Locks were very hard to open, you could here many guest trying to open their doors on arrival. Our door barrel for room 412 was broken, had to be a locksmith everytime to get in… Pool wasn’t cleaned properly.. looks like they clean it in the morning, by the afternoon near bar side, leaves and other stuff would drop in and left floating. No one would maintain during the day. I asked for some extra bacon on my bagette, as you only get 1 very small slice, they said this will be extra cost This hotel needs soooo much maintenance!
Stayed 7 nights in Aug 2023

4/10 Poor

Julia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The positives: staff were wonderful, bed was comfy, room was large and air conditioned. Hotel not far from beach and all the main Sanur attractions. The negatives: the property is quite run down and this would have been acceptable if the bathroom didn’t smell so bad and the walls were paper thin.
Stayed 1 night in Aug 2023

10/10 Excellent

Christopher Clive

Liked: Cleanliness, staff & service
Stayed 9 nights in Jul 2023

8/10 Good

Richard

Stayed 1 night in Jun 2023

6/10 Okay

john

Liked: Cleanliness, staff & service
The management need to spend some money on this run down Hotel.The staff are so friendly and hardworking and want to please.Unfortunately the Hotel is really probably 2.5 /3 star at best.
Stayed 9 nights in Jun 2023

6/10 Okay

Alisa

Travelled with partner
Liked: Staff & service
Water in bathroom was really smelly we didn’t even took a shower
Stayed 1 night in May 2023

2/10 Terrible

Marisa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is nothing like it was pre COVID - standards have slipped the hotel is tired and in desperate need of repair booked two deluxe poolside rooms and weren’t given what we paid for. We stayed one of our 9 nights checked out in the morning. The only positive we’re the friendly staff and the fact that we got a full refund for the remaining 8 nights without any issues. Expedia you need to lift your standards and regularly review hotel pictures. The photos are from when the hotel first opened- nothing like what it’s become. Definitely not 4 stars - more like one or two. Disappointing

2/10 Terrible

Mari

Travelled with partner
The staff were lovely - sorting out our refund as we didn’t stay there, leaving after the first night. Unfortunately the photos on the website are not a true reflection of the hotel - very run down and definitely not worth the prices charged.

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service, amenities
When we first checked in we book 2 rooms, a double and 2 single beds. That was not available unless we wanted to be in 2 different buildings. The 2 double rooms, 1 was very small and the other was great. The bathroom flooded everytime you showed. When in rained water came under the door in both rooms. The rooms were ok but they need a deep clean. For us we thought they could be cleaned better. I think cleaners are not trained. They just gave everything a wipe over, no chemicals were used. Over all location was great, food is good enough. Staff were helpful. Just needs a good cleaning in some areas and some general maintenance.
Stayed 6 nights in Dec 2022

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. We only stayed a few hours and they were very accommodating
Stayed 1 night in Nov 2022

10/10 Excellent

Margo

Stayed 1 night in Nov 2022

4/10 Poor

Adam

Stayed 1 night in Oct 2022

10/10 Excellent

Taz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 weeks and extended another 3 nights. Great place to stay with kids
Stayed 3 nights in Oct 2022

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Mould in the whole bathroom, not clean
Stayed 16 nights in Sep 2022
Response from Yn on 21 Oct 2022
dear guest,thanks for the commend, I am sure not the whole and maybe rusty as we are near to the beach tks

6/10 Okay

brent

Liked: Cleanliness
Very pretty units. Be aware no fridge, tv or coffee making in unit. Breakfast good and delivered to your door
Stayed 2 nights in Sep 2022
Response from Yenni on 29 Sept 2022
thanks for your review. every room have tv and a fridge

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Get what you pay for
Run down. Property needs a lot of attention. Wasn't very expensive so I guess didn't expect too much luxury but could have been maintained better. Good central location though.
Stayed 2 nights in Aug 2022
Response from Yenni on 29 Sept 2022
thanks for making the review.yes really need to pay attention to refurbishment cos the hotel closed 2,5 years during a pandemic

6/10 Okay

Leonard

Liked: Room comfort
The exterior of the hotel is a little rundown and can use a renovation. Inside the rooms were good, with comfortable beds, and clean sheets, but my room had stained toilet seats that looked filthy.
Stayed 2 nights in Aug 2022
Response from Yenni on 29 Sept 2022
Dear Leonard,Thank you for making the review. yes sure we need to refurbishment due to run down cos of pandemic was 2,5 years closed

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy walk to beach and shopping precincts. The staff are all friendly and helpful. The room is cleaned 2 or 3 times a week which I find much more preferable to a daily clean. You can ask staff for an extra clean if needed and they are happy to oblige. There is one thing I think people need to take into account and that is the shower is over the bath (not sure if this is the case for all rooms) which could be an issue for some people with limited mobility. Overall great hotel, great staff and in a great location. I will certainly be back again
Stayed 28 nights in Jul 2022
Response from yenni on 11 Aug 2022
Dear Norman, Thank you for having chosen and stayed at Abian Harmony Hotel Hope all services is met with your expectation We are all here very happy to welcoming you back to here We look forward to your next stay Kind regards,

8/10 Good

DAVID

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff & managers are very refreshing to be around, their great smiles made my day .The little restaurant for breckie is also a delight with excellent food quality & pleasant staff & eager to please. The owner is hands on & staff must be hand picked as to the high quality of people .I would be pleased to return to see all there cherry faces again.A pleasure to stay in this hotel, many thanks to all until I see you next time.10 out 10.
Stayed 7 nights in Jul 2022
Response from yenni on 11 Aug 2022
Dear David, Thank you very much for having stayed at Abian Harmony Hotel. And we do appreciated with the reviewed Yes sure, we are all here, very happy to s\weloming you again on your next trip, staying with us here See you again saspo

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and serviced daily. The Pool was well positioned to receive sunlight and very clean. Hotel staff were efficient and very helpful. Hotel was undergoing maintenance after the recent shutdown due to covid19 but this did not prevent an enjoyable stay.
Stayed 14 nights in Jul 2022
Response from yenni on 26 Jul 2022
dear robert & elizabeth tks for having stayed in the abian harmony hotel and giving the review hope you were doing normal activities at home and sorry for being late to write to you. hope you both are in good health. hope you to come again next year best regards, yenni

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great management and incredible facility. A true value for the money
Stayed 2 nights in Jul 2022
Response from Ita on 19 Jul 2022
Dear Jon, Warmest greeting for Abian Harmony Hotel, Sanur, Thank you for stayed with us, and for your feedback, we are looking forward to welcoming you again in the nearing future

10/10 Excellent

Ashok

Stayed 5 nights in Jul 2022
Response from Ita on 19 Jul 2022
Dear Ashok, Thank you for stayed with us and for your feedback, and we are looking forward to welcoming you in the nearing future

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
This accommodation and customer service is terrible. The pictures online are not a true reflection of this poorly maintained property. Staff are poorly trained. Horrible accommodation.
Stayed 9 nights in Jun 2022
Response from Jenny on 15 Jul 2022
Dear David, so sorry for the unexpected of our the whole hotel here

6/10 Okay

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good cost effective stay in Sanur. Property a little dated. Good breakfast. Did not have pool view room ready on 1st night
Stayed 3 nights in Jun 2022
Response from Yenni on 4 Jul 2022
Dear Ryan, Thank you for having stayed at Abian Harmony Hotel and made the review Pool view in some rooms and what is your room number before?

6/10 Okay

Dorothy

Travelled with family
Liked: Staff & service
Staff friendly
Stayed 9 nights in Jun 2022
Response from Yenni on 27 Jun 2022
Dear Dorothy, Thanks for having stayed at Abian Harmony Hotel and given us review Hope you to come again next time

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredible and the rooms are comfy. It's just a five minute walk to the beach. The courtyard is lovely and the entire experience is just delightful. I would come back!
Stayed 8 nights in May 2022
Response from yenni on 11 Jun 2022
Dear Renee, Thank you for having stayed at Abian Harmony hotel and left a good review Sure, we would be happy to the welcoming you back as our repeater Regards, Yenni

8/10 Good

Hideyuki, Singapore

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Though the property was aged enough and broken many parts but if I reported, they fixed sooner. (e.g. water head, doorknob etc.)
Stayed 28 nights in Apr 2022
Response from Yenni on 11 Jun 2022
Dear Hideyuki Thank you for having stayed at AbianHarmony Hotel and good for having made the review Hope you will come again as our repeater Thanks and regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2022
Response from Yenni on 11 May 2022
Thank you so much for having stayed at Abian Harmony Hotel with left a good review We hope that you will come again to your second home here. All of us are looking forward to welcoming you again Kind regards, Management

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Apr 2022
Response from Yenni on 30 Apr 2022
Dear Ian, How are you there? Thank you so much for giving the good review So when will you come again, we are here being waiting for you Have a good weekend

4/10 Poor

Robertus

Stayed 1 night in Jan 2022
Response from Yenni on 11 May 2022
Dear Robertus, Thanks for having stayed Abian Harmony Hotel and left a review Hope you to come again to stay here Regards,

8/10 Good

Verified traveller

Stayed 7 nights in Feb 2020
Response from Yenni on 11 May 2022
Thank you for making the review and hope you will come again

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, very reasonable priced, well cleaned and comfortable. Good coffee, good cocktails, nice cool pool with swim up bar and friendly and attentive staff. Aircon works well, not so hot water but so you really need it? Very happy with stay. Highly recommended.
Stayed 2 nights in Jan 2020
Response from Yenni on 11 May 2022
Thank you for having stayed at Abian Harmony Hotel and left a very good review Wish you to come again here Regards,

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
OK location, lovely staff but..
All the staff were really great and friendly and always willing to help with anything. The hotel itself is in good location with lots of amenities around such as restaurants, street food and minimart. It is about 10 mins walk to the local beach. Housekeeping and maintenance of the hotel could improve a bit more. Some of the towels were yellowish and had unpleasant odour. The shower, toilet seat and handwash looked that they needed a good bleach and scrub. Much of the fittings in the room and shower did look like they needed replacement or refurbishment. Steel fittings in the bathrooms were all corroded possibly because of the salt water. When we just checked in, all the rooms’ floor were sticky but when asked to be re-mopped, they did it immediately and mentioned that they might have put too much deodoriser on the mop. We stayed for 3 nights and on all 3 nights the housekeeping staff just spent a maximum of 10 minutes to make up each room. This meant that bed sheets were never changed and tasks were not done appropriately such as forgetting to top up water and coffee etc. We booked 3 rooms and the aircon was really struggling to cool the room down and the outdoor aircon unit was so loud that we struggled to sleep through at night. We couldn’t request for change of room as they were fully booked. To be fair, and as mentioned above, all the staff including the housekeeping staff were very obliging and were really friendly.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Nice location close to restaurants and shopping. Staff were excellent and very friendly. Very good pool and swim up bar.
Stayed 2 nights in Nov 2019

10/10 Excellent

Jenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sanur’s little gem.
The Abian Hotel and Spa is a great hotel. The rooms though dated are lovingly cared for and very clean. The pool area is great for relaxing and has a swim up bar. The location is good, plenty of great restaurants nearby. Breakfast was cooked to order and adequate. I enjoyed my stay.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed six nights at the Abian Harmony and our stay wss very nice. We have stayed 4 timrs snd the staff are lovely snd also met the owner who is very friendly and helpful. Will be staying again.
Stayed 6 nights in Nov 2019

4/10 Poor

Zac, SG

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Blood stained sheets when I first checked in. Immediately asked for a replacement and they replaced it with.... more sheets with blood stains. Also noticed the floor was dirty and oily, the furniture was sticky. There were pointless staircases around the property that made lugging baggages more difficult.
Stayed 4 nights in Sep 2019
Response from sri okta on 27 Sept 2019
Dear : Our Value Guest Warmest greeting from Abian Harmony Hotel , thank you for your time to share us your feedback during your stay here , thank you for your advise and we really appreciated , we will share it with our team for better service in the next future , and we looking forward to welcoming you back at our property in the near future , thank you , regards

8/10 Good

Verified traveller

Stayed 4 nights in Aug 2019
Response from sri okta on 18 Sept 2019
Dear : Our Value Guest Warmest greeting from Abian Harmony Hotel , thank you for choosing our hotel during your holiday in Bali , we looking forward to welcoming you back at our property in the near future , thank you , regards

10/10 Excellent

Venkatesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place for the price tag. Very friendly staff and good eating places just around the hotel.
Stayed 4 nights in Sep 2019
Response from sri okta on 11 Sept 2019
Dear : Our Lovely Guest Warmest greeting from Abian Harmony Hotel , thank you for your time to share us your feedback during your stay here , we really appreciated all your review and i will share with our team , and we looking forward to welcoming you back at our property in the near future , thank you , regards

8/10 Good

Tina

Liked: Staff & service
Stayed 4 nights in Sep 2019
Response from sri okta on 11 Sept 2019
Dear : our Lovely Guest Warmest greeting from Abian Harmony Hotel Thank you for staying here with us during your holiday in Bali , and we looking forward to welcoming you back at our property in the near future , thank you , regards

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the staff to be very friendly and only to helpful with anything we required. They made our stay fantastic.
Stayed 14 nights in Aug 2019
Response from sri okta on 31 Aug 2019
Dear : Our Lovely Guest Warmest greeting from Abian Harmony Hotel , thank you for your time to share us your feedback during your stay here , we really appreciated your feedback and we will share with our team , and we looking forward to welcoming you back at our property in the near future , thank you , regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
outside aircon unit very very loud and not very cold. athroom could do with a proper clean not just a sweep and wipe over
Stayed 5 nights in Aug 2019
Response from sri okta on 20 Aug 2019
Dear : Our Value Guest Warmest greeting from Abian Harmony Hotel , thank you for your time to share us your feedback during your stay here , thank you for your advise we will share with our team , and we looking forward to welcoming you back at our property in the near future , thank you , regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is amazing and staff very friendly. Bathrooms are a bit dated as well as the decor, but our stay was extremely relaxing nonetheless! Breakfast was nicely cooked and just enough to sustain us until lunchtime! Great restaurants nearby. Highly recommended!
Stayed 9 nights in Jul 2019
Response from sri okta on 12 Aug 2019
Dear : Our Lovely Guest Warmest greeting from Abian Harmony Hotel, thank you for your time to share us your feedback during your stay here , thank you for gorgeous review you leave to us , it is very important to upgrade our service in the future , we will share with our team , and we looking forward to welcoming you back at our property in the near future , thank you , regards

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Only stopped over for a 3 hour sleep off the flight before heading in to Nusa Penida. This hotel did it's job as a place to sleep for limited time. Wouldn't want to stay longer. The rooms are very old and the hotel needs some maintanance. The staff are very nice. You get what you pay for here! Don't expect a palace.
Stayed 1 night in Jul 2019
Response from sri okta on 7 Aug 2019
Dear : Our Lovely Guest Warmest greeting from Abian Harmony Hotel , thank you for your time to share us your feedback during your stay here , thank you for your advise we will share with our team , and we looking forward to welcoming you back at our property in the near future , thank you , regards