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Reviews of Metropolis Tourist Home

3 out of 5
Metropolis Tourist Home
1634-35, 1st floor, Main Bazaar, Paharganj, New Delhi, Delhi

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 12 reviews" "
Rating 8 - Good. 2 out of 12 reviews" "
Rating 6 - Okay. 3 out of 12 reviews" "
Rating 4 - Poor. 2 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

6.6/10

Cleanliness

6.2/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service
We arrived very late c.a. 23 in the evening after 24 hrs travelling. My room vas notready and I had to wait. I bought a deluxe room. I expected to get a water bottle and i got it but the seal was broken. I met some cocroach on my way up the stairs. There was a waiter there that went up with the suitcases and he vas very annoying. Somebody woke me up at two o´clock shouting. I did not open but vas very angry not beeing left alone. We stayed there only overnight. Arrived late and left early.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shitty hotel
Even informing them that we were gonna check in late, they gave our room (which was already paid for) to other guests . We could eventually check in to a filthy, moldy room that had not even been cleaned from the previous guests. Sink and toilet were disgusting, dust, garbage, sheets with blood stains. They did not even apologize or offer a compensation. The food is bad too. The area is noisy all day long.
Stayed 2 nights in Jul 2019
Response from venn on 12 Aug 2019
Hello Sir, Thank you for choosing our hotel for your valuable stay with us, and we would like to ask apology for the inconvenience caused by us please give us the opportunity to serve you next time.

6/10 Okay

Non

Disliked: Cleanliness, staff & service
Affordable, close to Connaught Place and metro
I hardly have anything bad to say. The only thing was the noise from the street, but what can you do? It's Delhi! The room was fine (good for the price) but could also be cleaner.
Stayed 1 night in Dec 2018
Response from Vinay on 15 Jan 2019
Hello NON, Thanks a lot for your positive feedback Please visit again . Thanks & Regards.

6/10 Okay

Inês

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Confortable but noisy place. Poor service / staff
The rooms are confortable and reasonably clean. However the service is terrible and the staff is incompetent. Stressful experience. We had to argue with them several times about breakfast. We booked 2 nights with breakfast included. Every morning they tried to charge us even after we had showed them booking confirmation with breakfast included. They suggested we should call to hotels.com to confirm this situation. Afterwards they compromised to book our train tickets to Agra (in the morning). When we arrived at night there were no tickets. Basically they did nothing.
Stayed 1 night in Nov 2018
Response from vinay on 7 Dec 2018
Hello Ines, thank you for the review we will concern your problem with our staff we apologize for the inconvenience, looking forward to welcome you again........ Thanks and regards Vinay

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location and great room.
Cool place, helpful staff, nice big room with a balcony overlooking the street. A bit odd that their electronic key hardware is broken, meaning you don't get an actual working key to your room, but they send a staff member up to unlock your room each time you need to get in... which is a bit quirky but worked out nonetheless.
Stayed 4 nights in Sep 2018
Response from Metropolis on 4 Oct 2018
Now this problem was solved our machine working well and thanks for the review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice budget hotel
I was pleasantly surprised by this find. Centrally located, a great price, and more than what you'd expect at a budget hotel-- the AC worked great, there was a fridge and safe in the room, the TV had English channels, the internet had a strong signal. Also, it was clean! I would definitely come again.
Response from Ricky on 14 Jul 2017
Thanks dear Guest for acknowledging our hospitality. Please come again and be surprised with more fun. Thanks and Regards

8/10 Good

Stuart , UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In The Thick Of It
Nice room and bathroom and great value for money. The roof top restaurant is also very good. The hotel is on Main Bazaar Road and the whole of Indian life is on the street right outside the hotel door!

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

4/10 Poor

Malte

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ikke imponerende
Det eneste håndklæde på vores dobbeltværelse var beskidt. Der manglede basale produkter på badeværelset. Det gode var beliggendeheden og en god lydisolation, der gjorde det muligt at sove med al gadelarmen udenfor. Vi bad om et nyt håndklæde og fik det først timer senere.
Stayed 1 night in Aug 2019
Response from venn on 12 Aug 2019
Hello Ikke, Thank you for choosing us for your valuable stay in Delhi, And we would like to apologies for your inconvenience caused in our hotel, and please give us the opportunity to serve you next time better.

10/10 Excellent

MAKOTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Guest Relation Manager on 2 Feb 2019
Dear Guest, Thank you for your valuable feedback

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Decent for the Main Bazar area.
It's one of the better hotels in the Main Bazar area. The area is as chaotic and dirty as it gets, but inside it's actually quite nice. Just bring ear plugs as the traffic chaos outside never stops. The hotel claims to use filtered water in the showers. I might be true, but it's India, so I don't believe anything 'til I can verify it. At least I didn't get sick of taking a shower. The same goes for the restaurant. I ate there a few times and despite it being expensive, I didn't get sick of the food. So that is a good thing. The room size is ok. Facilities are not so good. There is a fridge in the room but no way to actually connect it to any power, so it's basically useless. There's airconditioning in the room, but no remote control, so it's switch on or off, no way to regulate anything. As with all of Delhi, expect a few power blackouts every now and then. I think they may have an aggregate as it wasn't as bad as in the rest of the street. Internet was available at about half of the time and it was pretty slow and unstable. Staff is generally friendly although not all of them command the English language. All in all, for the price paid and for the area it was a decent experience.
Stayed 5 nights in May 2018