2/10 Teruk
Nupur
31 Dis 2025
Very poor and unacceptable experience.
Despite a confirmed booking for a room with two double beds, I was given a room with one double bed and one single bed. The staff stated that the room I had booked was allotted to someone else, which clearly indicates mismanagement. A confirmed booking must be honored without exception.
The room provided was freshly painted, and the strong paint odor made it extremely uncomfortable, especially since I was traveling with my family. We checked in around 11 PM and had no alternative accommodation at that hour.
Additionally, hot water was barely available. The water was only mildly warm, which is completely inadequate during December. This added to the discomfort and made the stay extremely unpleasant.
This property failed to meet basic hospitality standards. I would not recommend this hotel, particularly for families.
Nupur
Menginap 1 malam pada Dis 2025

































