The hotel room was good and clean everything was up to standard

All the staff were incredibly knowledgeable and helpful and helped make our stay the best it could be!

PROS The hotel’s location was excellent. A quiet neighborhood close to transportation, shops, restaurants and situated on one of the loveliest canals in the city. The staff were all friendly and helpful and went out of their way to take care of us. The room was tastefully decorated, the bed very comfortable, loved the windowed balcony and very much appreciated having coffee/tea and refrigerator provided. Housekeeping did a great job👍 CONS Those with mobility issues will find lots so stairs throughout the hotel a problem. Signs of wear are beginning to appear in the room, with some wall paper beginning to separate from the wall. The bathroom is very tight. Our biggest problem was the shower, which overflowed the drain no matter how we tried to avoid it. We asked housekeeping about it and they said it was like that in all the rooms. The last thing one wants to contend with after a shower is tending to the flooded floors. We did our best. Seems this could and shoul be resolved by management.