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Reviews of Staybridge Suites DFW Airport North, an IHG Hotel

3 out of 5
Staybridge Suites DFW Airport North, an IHG Hotel
2220 Market Place Blvd, Irving, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 943 reviews" "
Rating 8 - Good. 207 out of 943 reviews" "
Rating 6 - Okay. 87 out of 943 reviews" "
Rating 4 - Poor. 46 out of 943 reviews" "
Rating 2 - Terrible. 56 out of 943 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kulsoom, Coppell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, house keeping needs to improve
Stayed 7 nights in Apr 2024

8/10 Good

Thea Renate

Stayed 2 nights in Apr 2024

2/10 Terrible

Lynn

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property was under construction, which was not advertised. Construction workers were on various floors of the property, even though construction was not being done on those floors. The rooms, even though recently remodeled, had furniture and decorations that were in poor condition and appeared to be unclean. The area surrounding the hotel has an old abandoned commercial property, and as a single female, I did not feel safe staying there alone.
Stayed 2 nights in Apr 2024

8/10 Good

ROBERT

Business traveller
Liked: Cleanliness, staff & service, amenities
Average stay, renovations in progress. Hopefully cleanliness improves after renovations.
Stayed 7 nights in Apr 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under a little renovation, so I am sure it will be all 5 stars when the renovation is complete.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kimberly, Grantsboro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice breakfast daily!
Stayed 4 nights in Apr 2024

4/10 Poor

Justin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cockroaches in the hall way
Stayed 1 night in Mar 2024

10/10 Excellent

Johnnie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the front desk guy to the beautiful room everything was outstanding
Stayed 1 night in Feb 2024

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We booked the room because happy hour and appetizers were advertised. There definitely was no such thing. However, the room was gorgeous and great for the price. Just wish there was actually a bar. Would definitely stay again. Perfect for extended stays! Our room had a full size kitchen and a separate bedroom. It was gorgeous. Staff was not the most friendly, but those things could b overlooked.
Stayed 1 night in Feb 2024

6/10 Okay

Veronica

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Elevators need work
Stayed 2 nights in Feb 2024

10/10 Excellent

Jarrod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Sharla

Liked: Staff & service, property conditions & facilities
Overall it was a good stay just certain areas did not look like picture due to renovatikns.
Stayed 1 night in Feb 2024

10/10 Excellent

Jose A.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and confortable ... convenient location
Stayed 3 nights in Feb 2024

4/10 Poor

Patrick

Liked: Cleanliness, staff & service
climate control not working
Stayed 1 night in Jan 2024

10/10 Excellent

Julie

Stayed 1 night in Jan 2024

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Vidal

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice short term stay hotel
Solod bra d and they are remo ating to bring things upto date. Rooms were clean, beds. Comfortable.
Stayed 1 night in Jan 2024

10/10 Excellent

Glenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Heather

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Melisa

Stayed 4 nights in Jan 2024

6/10 Okay

HONG Loi

Disliked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Saif

Stayed 3 nights in Dec 2023

10/10 Excellent

Yarimar, Bayamon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Emma, Pearland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable. Will be better once renovations are complete. Breakfast staff need to be more attentive to breakfast areas and keep it clean and replenish
Stayed 1 night in Dec 2023

6/10 Okay

Edward L

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Really disappointed with the Staybridge
Hotel being remodeled & crew was hammering loudly in the room next to ours and debris everywhere. The eggs at the free morning breakfast were cold & we wound up going to a Resturant to buy a good breakfast
Stayed 3 nights in Dec 2023

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Great customer service
Stayed 2 nights in Dec 2023

2/10 Terrible

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

james

Stayed 1 night in Dec 2023

6/10 Okay

Curtis

Liked: Staff & service
Stayed 3 nights in Nov 2023

2/10 Terrible

Nancy

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The room was clean, but the air-conditioning never turned on. I called the front desk and they offered to change my room and the room and they change to didn’t have a/c either.
Stayed 1 night in Nov 2023
Response from Front office on 13 Dec 2023
Thank you for that information, we sincerely apologize for the inconvience and are doing everything we can to get all rooms remodeled and systems replace for a more comfortable stay.

8/10 Good

Mellissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but in middle of remodel
The stay was very nice for the most part. The staff were very friendly. There was a lot of remodeling going on while we were there, so there was a lot of furniture, refrigerators, and so forth in the hallways along with bags of spackling/grout. I'm not sure about other floors, but that is the way it was on the third floor. Otherwise, a nice stay.
Stayed 2 nights in Nov 2023

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities
For a hotel that bills themselves as a dfw airport north hotel to not have a airport shuttle that runs before 7am is kinda laughable. The doors in the 2 bedroom don't even shut all the way. Staff was nice
Stayed 1 night in Nov 2023

6/10 Okay

Valerie

Travelled with pets, Travelled with partner
Liked: Staff & service
Very nice when entering the hotel. But it did have a unpleasant smell not welcoming. The elevator button did not work properly. Hallways were clean but needed some type of air freshener. My room upon opening the door was nice but again had a very stale Oder had to go buy air freshener. Was not clean mirrors dirty, coffee table broken leg, we had a kitchen and the cabinets were so high I could not reach to get dishes, the bathtub did not have a plug to take a bath. Lighting was very poor. But it was a nice size 1 bedroom. They served a nice breakfast and also wine in evenings which was nice. The staff was pleasant and always greeted with a smile and small conversation. Very nice. The location was perfect close to mall, food, freeway and shopping. They did have a sign up stating renovations. I would have preferred a updated room I hope the one I stayed in wasn't it.
Stayed 4 nights in Nov 2023

6/10 Okay

Kenji

Liked: Cleanliness
Stayed 4 nights in Nov 2023

10/10 Excellent

Melissa

Stayed 2 nights in Nov 2023

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Guinada

Stayed 2 nights in Oct 2023

6/10 Okay

Loroama

Stayed 2 nights in Oct 2023

10/10 Excellent

Tony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an excellent stay
Stayed 2 nights in Oct 2023

6/10 Okay

Lisa

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I liked the size of the room and that the sink is outside of the restroom and shower area. I appreciateed the flat rate dog fee. There was some construction. The elevator went out and then fixed, good thing because I was on the third floor. That stressed me out because I don't do stairs.
Stayed 2 nights in Aug 2023

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice solid experience. Once renovations are finished, it will be better.
Stayed 2 nights in Oct 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service
Very nice
Stayed 1 night in Oct 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2023

8/10 Good

Porsha

Travelled with partner
Liked: Cleanliness, staff & service
Overall stay was great.
Stayed 1 night in Sep 2023

8/10 Good

Ebonie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay, but elevator conditions are extremely poor. If they would invest in upgrading those, it would be great.
Stayed 2 nights in Sep 2023