Dear Khalil, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN PLANO. I am happy to read that you were pleased with the service at our hotel but I am disappointed that the lack of cleanliness of your room hindered your experience. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.We apologize for the inconvenience caused. Your feedback is crucial in helping us provide a better experience for our guests, and we hope to welcome you back for a more seamless stay.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Thank you for taking a moment to leave a review, Jerri. The staff and I at the Red Roof Inn Plano were disappointed to see your 1/5 score following your stay. You stated that you are still waiting for your refund. To follow up on this, please reach out to your booking source directly to get more information. Please know that we value you as our Red Roof guest and appreciate your feedback.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hello Nick,The staff and I at the Red Roof Inn Plano are disappointed to see your 1/5 scoring of our property, as you indicated that you were displeased with the customer service in which you were provided. Our utmost priority is to ensure that all our guests are satisfied with their stay, and we are sorry that was not achieved for you. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Guest,I'm sorry to hear about your experience. We deeply regret the inconvenience you faced during your stay. Your feedback is valuable, and we apologize for falling short of your expectations. We are actively addressing the issues mentioned and are committed to improving our services. Please know that your concerns are taken seriously and we hope to have the opportunity to provide you with a much better experience in the future.

Dear Guest,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

Dear Guest,Our heartfelt apologies for the experience you had while visiting. Our top goal is to make sure our guests are comfortable, and we apologize if we didn't live up to your expectations. We will discuss the concerns with our housekeeping staff to make sure that such occurrences don't happen again and we take your opinion seriously. We will make a concerted effort to enhance our offerings and aim to deliver value for our guests. We appreciate you bringing this to our notice, and we hope your future visit will provide us the chance to do even better than before.

Dear Guest,Thank you very much for your excellent review and five-star rating! We are delighted to hear that you found our staff to be friendly and kind and that you were satisfied with the exceptional service you received. We take note of your feedback regarding a slightly cleaner environment and will make every effort to keep everything spotless for all of our valued guests. We look forward to having you back soon for another unforgettable experience!

Dear Guest,We regret the inconvenience caused during your stay. Please know that we are a family-friendly hotel. Safety and security are our top priorities. All our guests feel safe and secure at our property. We will investigate your insecurities with our team to take corrective measures for your future visits and will surely forward your valuable feedback to our team for improvements. We hope you will choose us again in the future.

Hello James,Thank you for taking the time to tell us about your experience at the Red Roof Inn Plano. I am disappointed that your experience did not meet your expectations, prompting your 3/5 rating. You indicated you were unsatisfied with the upkeep of the environment. Please accept our sincerest apologies for the impact this had on your stay with us. It is important to know that we value your feedback and your comments will be taken into consideration as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Omri, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PLANO and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hi John,Thank you for your feedback! We're committed to cleanliness and guest comfort. Rest assured, we'll promptly address the mold issue and ensure a fresh environment for all guests. Let us know if there's anything else we can assist you with during your stay. We're here to make your experience enjoyable.

Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

Dear Guest,We are very sorry to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team and we hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

Dear Guest,We regret the inconvenience you faced at our property. Our Team never wants our guests to have a bad experience. We will investigate your concerns with our team to ensure that similar incidents will be prevented in the future. We hope you will give us another opportunity to provide you with a better stay.

Dear Idael,Thank you for taking the time to tell us about your experience at the Red Roof Inn Plano. You indicated that the lack of cleanliness, the unpleasant odor you encountered and the lack of hot water in the morning hindered your experience. Please accept our sincerest apologies. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue in real time to ensure you're comfortable Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Red Roof Management

Thanks for sharing this perfect rating, Ismael. The staff at the Red Roof Inn Plano and I were over the moon when we saw your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we look forward to your next stay at Red Roof.Sincerely,Red Roof Management

Dear Guest,We're grateful for your rating and feedback! It's encouraging to hear your positive remarks about the comfortable beds, good TV channel selection, and efficient heating/AC unit. We understand your concerns regarding the motel's appearance, TV viewing angle, room colour, bathroom issues, and microwave condition. Your input is invaluable, and we're committed to addressing these issues to enhance our guests' overall experience. It's reassuring that the room key/locks worked well, and we're dedicated to making improvements based on your feedback. Thank you for sharing your thoughts with us!

Dear Gilbert, We at the RED ROOF INN PLANO are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

Dear Cesar, Thank you for your feedback following your experience with us at the RED ROOF INN PLANO. In response to any hindrances highlighted we sincerely apologize for the less-than-ideal experience. In the future, please consider adding detailed comments to your review to let us know what we’re doing wrong and where we can improve. Feedback from our guest is always welcome as we strive to improve here at Red Roof. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Red Roof Management

Hello Robert,Thank you for taking the time to tell us about your experience at the Red Roof Inn Plano. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the indicated unclean conditions.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,RecordoRed Roof Management Rediresponse Specialist

Dear Bruce, We at the RED ROOF INN PLANO appreciates your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

Hi Dustin,We are distressed to see you unhappy and never want our guests to go back like this with an unpleasant experience. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team always welcomes our guest's ideas and suggestions. We hope to earn your business on future travels so that you can see our continuous improvement.

Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

Dear Avery, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN PLANO regarding the convenience. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Hi Robbie,Being awarded a 10-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.

Hi Karen,I am so sorry to hear about your most recent stay with us. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time to share this experience and for your valuable business.

Hi Semaj,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

Hi Amanda,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

Hello Felicien, Thank you for taking a moment to complete our survey regarding your stay at the Red Roof Inn Plano. I'm disappointed to see that your say was less than ideal that prompted a 4/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hi Sami,Being awarded a 10-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.

Dear Guest,Your business is very important to us and we value your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

Hi Michelle,We are happy to see this 5-star rating. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

Hi Muhammad,Providing the highest level of hospitality is our number one priority. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

Dear Guest,Thank you for taking the time to rate us. It is apparent from your rating that you did not really enjoy your experience with us. We are sorry for all our shortcomings. However, we would like to know from you about the areas where improvement is needed. Please feel free to give your comments and suggestions. We hope to provide you with a flawless experience in the future

Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

Dear Guest,Thank you for the incredible rating and review. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

Hi Gilbert,Providing the highest level of hospitality is our number one priority. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

Hi Daniel,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

Hi Claudia,Property cleanliness is vital to our team, so it is upsetting that you had some concerns regarding our diligence. We apologize for the inconvenience faced by you and never want our customers to have a bad experience. Our housekeeping team will use your feedback to address your concerns and improve their performance. We hope to serve you again in the future.

Thanks for sharing your feedback with us, Kirsten. The team at our Red Roof Inn Plano was saddened to see that we failed to provide you with a satisfactory stay. You stated that the area was sketchy and that the room was dirty, which hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,Red Roof Management

Hi Valued Guest,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Plano with us. It was so rewarding to see that we earned your 10/10 score by providing you with a comfortable stay. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us. Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

Dear Guest,It is disheartening to read your opinion about our hotel. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

Dear Donna,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN PLANO. We apologize for the unclean state of the room and uncomfortable bed, however, we are grateful to know that the location was convenient for you. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

Thank you for taking a moment to leave a review, Malissa. The staff and I at the Red Roof Inn Plano appreciate your 8/10 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist